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newkaraoke
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Joined: 17 Nov 2009
Posts: 8
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 Posted: Fri Nov 20, 2009 4:22 pm Post subject: Power Karaoke Crashing in Windows 7 64-bit |
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I recently downloaded the trial version of Power Karaoke and the application crashes whenever I try to load an MP3 soundtrack file.
I have attempted to load various MP3s and am seeing the same behavior each and every time.
I am running Windows 7 Ultimate 64-bit. Does the software support this OS?? |
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adam
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Joined: 16 Feb 2005
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newkaraoke
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Joined: 17 Nov 2009
Posts: 8
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| Posted: Sat Nov 21, 2009 3:40 am Post subject: |
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| Power Video Karaoke. It crashes every time I try to load an mp3 file. I tried uninstalling and reinstalling several times. |
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adam
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Joined: 16 Feb 2005
Posts: 2972
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| Posted: Sat Nov 21, 2009 11:27 am Post subject: |
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There will be a new relase of our program for video karaoke very soon. Meanwhile you may try to reinstall PVK and/or video/audio codec pack.
_________________
Adam
info@powerkaraoke.com
PowerKaraoke
www.powerkaraoke.com |
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newkaraoke
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Joined: 17 Nov 2009
Posts: 8
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| Posted: Sat Nov 21, 2009 8:20 pm Post subject: |
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I tried reinstalling PVK several times with no luck.
What is the video/audio codec pack and where can I get it?
Thanks. |
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adam
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newkaraoke
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Joined: 17 Nov 2009
Posts: 8
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| Posted: Sun Nov 22, 2009 10:51 pm Post subject: |
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Thanks, but this did not fix the problem.
Can you please confirm that PVK is supposed to work correctly under Windows 7 64-bit Ultimate?
I need to know if I have to look elsewhere for a different software solution, as I have tried everything and continue to crash whenever I try loading an MP3 for a soundtrack.
Thank you for your time. |
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admin
Admin
Joined: 29 Nov 2002
Posts: 2401
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| Posted: Mon Nov 23, 2009 10:18 am Post subject: |
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Yes, PVK should work properly under both 32 and 64 bit Windows 7.
Are you getting any error message?
_________________
Piotr
info@powerkaraoke.com
PowerKaraoke
www.powerkaraoke.com |
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newkaraoke
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Joined: 17 Nov 2009
Posts: 8
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| Posted: Mon Nov 23, 2009 10:21 am Post subject: |
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As soon as I try loading a soundtrack (any MP3), PVK immediately crashes.
I receive the 'standard' Windows 7 crash message as follows.
Power Video Karaoke has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.[/img] |
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