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Having problems with CD+G Burner on WIN 7

 
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angellicbaby
Junior Member


Joined: 10 Dec 2009
Posts: 4
PostPosted: Thu Dec 10, 2009 1:34 pm    Post subject: Having problems with CD+G Burner on WIN 7 Reply with quote
I'm getting so frustrated with trying to burn with this new software I just purchased from powerkareoke.com on my new computer.... I'm running Windows 7, and on a brand new laptop.I'm able to set up the list, get it started and then as soon as it shows that it's 100% in the burn, I get an error and it needs to close the program.

CAN SOMEONE [u]PLEASE[/u] HELP ME?????????? I havent even been able to burn one disc yet!!!and I've gone through 5 burnable cd's!

I'm desperate..

Last edited by angellicbaby on Thu Dec 10, 2009 2:33 pm; edited 1 time in total
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angellicbaby
Junior Member


Joined: 10 Dec 2009
Posts: 4
PostPosted: Thu Dec 10, 2009 1:38 pm    Post subject: Reply with quote
BTW.... YES i have uninstalled and installed the newest software.
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adam
Senior Member


Joined: 16 Feb 2005
Posts: 3932
PostPosted: Fri Dec 11, 2009 1:21 am    Post subject: Reply with quote
Please send a log file created by Power CD+G Burner to support@powerkaraoke.com. It is
cdgblog.txt file located in 'C:\Program Files\Doblon\Power CD+G Burner'
directory (if you are using Windows Vista please run Power CD+G Burner, press Ctrl+L and the folder containing the log file will be displayed). This will allow us to find what the problem might be.
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angellicbaby
Junior Member


Joined: 10 Dec 2009
Posts: 4
PostPosted: Fri Dec 11, 2009 1:22 am    Post subject: Reply with quote
Im in that folder right now but i cant seem to find a text file with that name.. could it be under a different file name?
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adam
Senior Member


Joined: 16 Feb 2005
Posts: 3932
PostPosted: Fri Dec 11, 2009 1:23 am    Post subject: Reply with quote
Please run Power CD+G Burner, and then press CTRL+L to display the folder with log.
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PowerKaraoke
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angellicbaby
Junior Member


Joined: 10 Dec 2009
Posts: 4
PostPosted: Fri Dec 11, 2009 1:33 am    Post subject: Reply with quote
k I just sent it.. hopefully we can find out whats going on.. cause i am anxious to get all this music burnt off

Thanks for your help Adam and team!
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