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newest update video

 
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gvrnmtwrng
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Joined: 26 Jul 2009
Posts: 17
Location: phoenix

PostPosted: Mon Jan 25, 2010 3:42 pm    Post subject: newest update video Reply with quote

just updated and only video renderer 9 works. the other three make the singer screen go black when you add any singer or song while one is playing
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adam
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Joined: 16 Feb 2005
Posts: 3932

PostPosted: Tue Jan 26, 2010 1:40 am    Post subject: Reply with quote

Please specify the name of the program you have updated. Was it Siglos Karaoke Professional?
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gvrnmtwrng
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PostPosted: Tue Jan 26, 2010 10:22 pm    Post subject: Reply with quote

yes, it's siglos pro. only the last 2 updates have had this issue.
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admin
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PostPosted: Wed Jan 27, 2010 9:45 am    Post subject: Reply with quote

We are investigating this issue right now.
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hornet59
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Joined: 28 Aug 2008
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PostPosted: Sat Jan 30, 2010 8:19 pm    Post subject: Reply with quote

After updating Karaoke Pro to 1.2.68, my singer's screen doesn't go black, it just doesn't update. If I have a singer on the screen and I change the song by using the "Make The Song Next" button, nothing happens. The screen doesn't update to the song/singer selected, but the song/singer on the playlist shows the update. Can you send me version 1.2.67? I rather use that version until this problem is solved. Thanks
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hornet59
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Joined: 28 Aug 2008
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PostPosted: Sat Jan 30, 2010 8:24 pm    Post subject: Reply with quote

hornet59 wrote:
After updating Karaoke Pro to 1.2.68, my singer's screen doesn't go black, it just doesn't update. If I have a singer on the screen and I change the song by using the "Make The Song Next" button, nothing happens. The screen doesn't update to the song/singer selected, but the song/singer on the playlist shows the update. Can you send me version 1.2.67? I rather use that version until this problem is solved. Thanks


UPDATE I Just noticed that the preview screen updates correctly after I click on the "Make The Song Next" button
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gvrnmtwrng
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PostPosted: Sun Jan 31, 2010 4:15 am    Post subject: Reply with quote

i was just about to repot the same thing. i did find that if i unclick than reclick the secondary display button it updates. not practical at a show, but that may be helpfull to the developers towords finding a solution.
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admin
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PostPosted: Sun Jan 31, 2010 6:36 am    Post subject: Reply with quote

Build 1.2.69 is released. I hope it works better, we have problem with this as we cannot reproduce the error.

If it fails, here is the link to 1.2.67.
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hornet59
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PostPosted: Sun Jan 31, 2010 9:23 pm    Post subject: Reply with quote

Thanks a lot Piotr. I'll try the newest update and let you know, and thanks for the link too
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hornet59
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PostPosted: Sun Jan 31, 2010 9:49 pm    Post subject: Reply with quote

hornet59 wrote:
Thanks a lot Piotr. I'll try the newest update and let you know, and thanks for the link too


Just tried the newest version and so far it is working well. I'll just keep version 1.2.67 as a backup. Thanks again for the quick response to a problem. The support for your products is simply outstanding Very Happy
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gvrnmtwrng
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PostPosted: Sun Jan 31, 2010 11:25 pm    Post subject: Reply with quote

works perfectly so far. great job guys!
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