| View previous topic :: View next topic |
| Author |
Message |
moodylg Guest
|
Posted: Sat Oct 15, 2005 4:04 pm Post subject: power cd+g burner |
|
|
| I downloaded your program and used. I love so I bought and it worked great. I installed a new drive on my computer and did a fresh install of windows xp and then I redownloaded your program but now it doesn't work when I try to open the program nothing happens. I can open all the help files and everything else just not the program. ANy suggestions. |
|
| Back to top |
|
 |
admin Admin

Joined: 29 Nov 2002 Posts: 2401
|
Posted: Sat Oct 15, 2005 4:29 pm Post subject: |
|
|
Please try uninstalling Power CD+G Burner and then install it again. If it still does not work please check if file cdgblog.txt exists in C:\Program Files\Doblon\Power CD+G Burner directory and if yes, email it to me, so I will be able to see what might be the problem. _________________ Piotr
info@powerkaraoke.com
PowerKaraoke
www.powerkaraoke.com |
|
| Back to top |
|
 |
moodylg Guest
|
Posted: Sun Oct 16, 2005 12:36 am Post subject: e-mail |
|
|
| I tried that before I found this form. I was actually sent to e-mail to the support e-mail addy but they came back to me. I have sent though to you the file that you asked for. Thanks a bunch |
|
| Back to top |
|
 |
admin Admin

Joined: 29 Nov 2002 Posts: 2401
|
Posted: Mon Oct 17, 2005 1:44 am Post subject: |
|
|
I have sent you a REG file that will modify registry settings -- please let me know if it helped. _________________ Piotr
info@powerkaraoke.com
PowerKaraoke
www.powerkaraoke.com |
|
| Back to top |
|
 |
moodylg Guest
|
Posted: Tue Oct 18, 2005 7:57 pm Post subject: installing reg file |
|
|
| my computer won't let me install it any tricks to make it work |
|
| Back to top |
|
 |
admin Admin

Joined: 29 Nov 2002 Posts: 2401
|
Posted: Tue Oct 18, 2005 11:48 pm Post subject: |
|
|
What exactly happens when you double-click the REG file? Please note that you need to decompress the ZIP file first. _________________ Piotr
info@powerkaraoke.com
PowerKaraoke
www.powerkaraoke.com |
|
| Back to top |
|
 |
moodylg Guest
|
Posted: Wed Oct 19, 2005 2:52 pm Post subject: |
|
|
| it tells me that the specified file is not a reg script. and that I can only import them from the reg editor |
|
| Back to top |
|
 |
admin Admin

Joined: 29 Nov 2002 Posts: 2401
|
Posted: Wed Oct 19, 2005 11:54 pm Post subject: |
|
|
OK. Then open Registry Editor (to do this type regedit from command prompt), select Import from File menu and then open the file I have sent you. Thanks. _________________ Piotr
info@powerkaraoke.com
PowerKaraoke
www.powerkaraoke.com |
|
| Back to top |
|
 |
moodylg Guest
|
Posted: Mon Oct 24, 2005 8:37 am Post subject: can't not import |
|
|
hi there,
I did what you told me to do and it told me I unzipped it to my desktop and it named it pkd.reg. I went to import and it gave me the error message:
cannot import file pkd.reg: the specified file is not a registry file. you can only inport regeistry files. |
|
| Back to top |
|
 |
admin Admin

Joined: 29 Nov 2002 Posts: 2401
|
Posted: Mon Oct 24, 2005 12:53 pm Post subject: |
|
|
I have sent you one more file. Please try it and let me know of results.
Thanks. _________________ Piotr
info@powerkaraoke.com
PowerKaraoke
www.powerkaraoke.com |
|
| Back to top |
|
 |
moodylg Guest
|
Posted: Tue Oct 25, 2005 6:27 pm Post subject: |
|
|
| thanks for the new file but no go. it did go into the registry this time but no difference. so the program still won't open |
|
| Back to top |
|
 |
admin Admin

Joined: 29 Nov 2002 Posts: 2401
|
|
| Back to top |
|
 |
moodylg Guest
|
Posted: Wed Oct 26, 2005 1:07 pm Post subject: |
|
|
| yes I am it is norton's 2005 it is the same one that I was running last time I had the program installed |
|
| Back to top |
|
 |
admin Admin

Joined: 29 Nov 2002 Posts: 2401
|
Posted: Thu Oct 27, 2005 12:06 am Post subject: |
|
|
I am lost. This is the first issue of this kind we have report of.
I will prepare a special version of software for you -- I will email you the details. _________________ Piotr
info@powerkaraoke.com
PowerKaraoke
www.powerkaraoke.com |
|
| Back to top |
|
 |
Holler Senior Member
Joined: 08 Oct 2003 Posts: 168
|
Posted: Thu Oct 27, 2005 9:26 am Post subject: |
|
|
I am thinking something might have gone arwy with your rebuild.
Did you have any troubles installing any of your other software or drivers?
 |
|
| Back to top |
|
 |
|