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Barbie
Member
Joined: 22 Mar 2011
Posts: 7
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 Posted: Tue Mar 22, 2011 12:59 pm Post subject: Professional Stalls |
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| I run a professional show and have recently purchased this program as well as a new Dell laptop. I used it for the first time last Saturday. I was not using the fill in play list as suggested in the forum. While songs are playing, the music and graphics black out yet pick up where they should if singer continues to sing. It did this at least 6 times during the night. I even tried to replay the same song to see if it was the song, but it didn't duplicate it at the same spot or even the same song. The computer I have was built to your specs for this program. I am somewhat technologically challenged (lol) but can not figure out why this is happening. Please advise. I have all my music on an external hard drive. Seagate 1tb. Can anyone help? This is not very professional. |
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Dana48457
Senior Member
Joined: 10 Feb 2010
Posts: 409
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| Posted: Tue Mar 22, 2011 4:35 pm Post subject: |
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| what version are you running? what is the spec for you computer? the more details you can give the better the help we can give you. |
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Barbie
Member
Joined: 22 Mar 2011
Posts: 7
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| Posted: Wed Mar 23, 2011 2:52 pm Post subject: |
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Manufacturer=Dell
Model=Studio 1737
Processor=Pentium (R) Dual-Core CPU T4300 @2.10GHz 2.10GHz
Installed memory (RAM) 4.00 GB
System Type 64 bit operating system
WINDOWS EDITION
Windows 7 Home Premium
Seagate external hard drive 1TB
Singlos Karaoke Professional 1.2.95
Does this help? Is there anything else I can tell you? To repeat ....I am somewhat technologically challenged. lol |
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Dana48457
Senior Member
Joined: 10 Feb 2010
Posts: 409
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| Posted: Wed Mar 23, 2011 5:34 pm Post subject: |
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| Adam hope all this information helps. |
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adam
Senior Member
Joined: 16 Feb 2005
Posts: 4080
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| Posted: Thu Mar 24, 2011 2:00 am Post subject: Re: Professional Stalls |
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| Barbie wrote: | | While songs are playing, the music and graphics black out yet pick up where they should if singer continues to sing. It did this at least 6 times during the night. |
Do the songs black out in the middle, or it is just that some songs do play, and some do not?
_________________
Adam
info@powerkaraoke.com
PowerKaraoke
www.powerkaraoke.com |
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braendstrup
Senior Member
Joined: 02 Dec 2007
Posts: 50
Location: Copenhagen, Denmark
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| Posted: Fri Mar 25, 2011 6:23 am Post subject: |
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Remember to turn off any antivirus software
running in the background.
Disabling all networks might also help.
/Braendstrup. |
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Dana48457
Senior Member
Joined: 10 Feb 2010
Posts: 409
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| Posted: Fri Mar 25, 2011 9:17 am Post subject: |
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| very true. Mccafee uses alot of the processor memory. I shut off all anti virues when running a show and haven't had that happen in a very long time. |
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Barbie
Member
Joined: 22 Mar 2011
Posts: 7
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| Posted: Fri Mar 25, 2011 12:03 pm Post subject: |
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| It does it in the middle of songs. I did not know about the McAfee thing so I will try that. hopefully this works. Thanks all! I will let you know after second Saturday next month when I do my next show. |
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adam
Senior Member
Joined: 16 Feb 2005
Posts: 4080
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| Posted: Sat Mar 26, 2011 12:03 am Post subject: |
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Please try to enable 'Use compatible MP3 decoding' option in File -> Setting -> General.
_________________
Adam
info@powerkaraoke.com
PowerKaraoke
www.powerkaraoke.com |
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Barbie
Member
Joined: 22 Mar 2011
Posts: 7
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| Posted: Sat Mar 26, 2011 10:20 pm Post subject: |
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| Ok Done. I might have a show this Saturday. I will see if it works. I'll let you know |
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Barbie
Member
Joined: 22 Mar 2011
Posts: 7
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| Posted: Mon Apr 11, 2011 7:34 am Post subject: |
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| I had a show Saturday night and the program stalled 7 time in 4 hours. I had McAfee turned off and fill in turned off. The last song of the night the program totally froze and I had to restart the program. I am not happy with this program. Something has to be done. This is NOT professional when it stalls. |
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adam
Senior Member
Joined: 16 Feb 2005
Posts: 4080
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Paradigm Karaoke
Senior Member
Joined: 29 Aug 2010
Posts: 153
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| Posted: Mon Apr 11, 2011 9:34 pm Post subject: |
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i have a dell as well, with Vista (yuck) and only 2 gig ram, and found that if the wireless is on, not even connected, that can happen. when i had to do a reformat (!@#$ windows) i did not install the wireless manager and not a problem of that since. your system should easily handle Siglos.
also, a log may help discover the actual issue.
ctrl + shift + L will enable the logging, as soon as you recover form a problem, do it again to disable the logging.
it should show up in my documents as sigloslog.txt
e-mail it to Adam & Piotr and they WILL look into it. they have the best service anywhere! |
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Barbie
Member
Joined: 22 Mar 2011
Posts: 7
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| Posted: Tue Apr 12, 2011 8:47 am Post subject: |
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To Adam
I am using your most current version of the pro (1.2.96). |
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Barbie
Member
Joined: 22 Mar 2011
Posts: 7
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| Posted: Tue Aug 02, 2011 12:49 pm Post subject: Professional Stalls |
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| I have sent the "LOG" AGAIN! I am still waiting for a reply...... |
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