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Burner hangs while preparing image files

 
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kevlar119
Newbie


Joined: 08 Mar 2009
Posts: 1
PostPosted: Sun Mar 08, 2009 3:58 pm    Post subject: Burner hangs while preparing image files Reply with quote
I've had the program stop responding several times now while preparing image files ...and even while burning the cd. I've also had the audio file problem just start (just downloaded all codecs as suggested in other posting). I have the latest version. Any suggestions? I have to make vista stop the program and then restart it...it works fine for a bit and then does it again.
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adam
Senior Member


Joined: 16 Feb 2005
Posts: 3932
PostPosted: Mon Mar 09, 2009 1:26 am    Post subject: Reply with quote
Please send a log file created by Power CD+G Burner to support@powerkaraoke.com. It is
cdgblog.txt file located in 'C:\Program Files\Doblon\Power CD+G Burner'
directory (if you are using Windows Vista please press Ctrl+L and the
folder containing the log file will be displayed). This will allow us to
find what the problem might be.
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New Guy
Guest
PostPosted: Wed Dec 30, 2009 10:27 pm    Post subject: Reply with quote
Was this ever resolved? I have the same issue.
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adam
Senior Member


Joined: 16 Feb 2005
Posts: 3932
PostPosted: Thu Dec 31, 2009 2:45 am    Post subject: Reply with quote
Please send the log file to support@powerkaraoke.com as described above.
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PowerKaraoke
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Holler
Senior Member


Joined: 08 Oct 2003
Posts: 168
PostPosted: Mon Jan 11, 2010 9:17 pm    Post subject: Reply with quote
Typically, this problem is caused by a corrupt zip file.

Is there still an issue?

Smile
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