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Program crashes after burn in windows 7

 
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allaspects
Newbie


Joined: 26 Jul 2010
Posts: 1

PostPosted: Mon Jul 26, 2010 5:16 pm    Post subject: Program crashes after burn in windows 7 Reply with quote

I've tried on 3 different computers of mine now, running windows 7 and vista, and the program crashes after burn (sometimes after rip).

Here's a log


Problem signature:
Problem Event Name: APPCRASH
Application Name: PowerCDGBurner.exe
Application Version: 1.7.9.0
Application Timestamp: 4bfa9e3d
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdb3b
Exception Code: c0000005
Exception Offset: 00038c39
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

don't know if it will help. I'm a very experienced computer user and I know it's not the computers I'm using.
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adam
Senior Member


Joined: 16 Feb 2005
Posts: 3932

PostPosted: Tue Jul 27, 2010 1:18 am    Post subject: Reply with quote

Please send us a log file created by Power CD+G Burner to support@powerkaraoke.com. It is
cdgblog.txt file located in 'C:\Program Files\Doblon\Power CD+G Burner'
directory (if you are using Windows Vista or Windows 7 please run Power CD+G Burner, press Ctrl+L and the folder containing the log file will be displayed). This will allow us to
find what the problem might be.
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Adam
info@powerkaraoke.com
PowerKaraoke
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