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power cd+g burner
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moodylg
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PostPosted: Sat Oct 15, 2005 4:04 pm    Post subject: power cd+g burner Reply with quote

I downloaded your program and used. I love so I bought and it worked great. I installed a new drive on my computer and did a fresh install of windows xp and then I redownloaded your program but now it doesn't work when I try to open the program nothing happens. I can open all the help files and everything else just not the program. ANy suggestions.
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admin
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PostPosted: Sat Oct 15, 2005 4:29 pm    Post subject: Reply with quote

Please try uninstalling Power CD+G Burner and then install it again. If it still does not work please check if file cdgblog.txt exists in C:\Program Files\Doblon\Power CD+G Burner directory and if yes, email it to me, so I will be able to see what might be the problem.
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moodylg
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PostPosted: Sun Oct 16, 2005 12:36 am    Post subject: e-mail Reply with quote

I tried that before I found this form. I was actually sent to e-mail to the support e-mail addy but they came back to me. I have sent though to you the file that you asked for. Thanks a bunch
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admin
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PostPosted: Mon Oct 17, 2005 1:44 am    Post subject: Reply with quote

I have sent you a REG file that will modify registry settings -- please let me know if it helped.
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moodylg
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PostPosted: Tue Oct 18, 2005 7:57 pm    Post subject: installing reg file Reply with quote

my computer won't let me install it any tricks to make it work
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admin
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PostPosted: Tue Oct 18, 2005 11:48 pm    Post subject: Reply with quote

What exactly happens when you double-click the REG file? Please note that you need to decompress the ZIP file first.
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moodylg
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PostPosted: Wed Oct 19, 2005 2:52 pm    Post subject: Reply with quote

it tells me that the specified file is not a reg script. and that I can only import them from the reg editor
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admin
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PostPosted: Wed Oct 19, 2005 11:54 pm    Post subject: Reply with quote

OK. Then open Registry Editor (to do this type regedit from command prompt), select Import from File menu and then open the file I have sent you. Thanks.
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moodylg
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PostPosted: Mon Oct 24, 2005 8:37 am    Post subject: can't not import Reply with quote

hi there,
I did what you told me to do and it told me I unzipped it to my desktop and it named it pkd.reg. I went to import and it gave me the error message:

cannot import file pkd.reg: the specified file is not a registry file. you can only inport regeistry files.
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admin
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PostPosted: Mon Oct 24, 2005 12:53 pm    Post subject: Reply with quote

I have sent you one more file. Please try it and let me know of results.

Thanks.
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moodylg
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PostPosted: Tue Oct 25, 2005 6:27 pm    Post subject: Reply with quote

thanks for the new file but no go. it did go into the registry this time but no difference. so the program still won't open
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admin
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PostPosted: Tue Oct 25, 2005 11:39 pm    Post subject: Reply with quote

Are you using an anti-virus program? If yes, then what one?
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moodylg
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PostPosted: Wed Oct 26, 2005 1:07 pm    Post subject: Reply with quote

yes I am it is norton's 2005 it is the same one that I was running last time I had the program installed
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admin
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PostPosted: Thu Oct 27, 2005 12:06 am    Post subject: Reply with quote

I am lost. This is the first issue of this kind we have report of.

I will prepare a special version of software for you -- I will email you the details.
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Holler
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Joined: 08 Oct 2003
Posts: 168

PostPosted: Thu Oct 27, 2005 9:26 am    Post subject: Reply with quote

I am thinking something might have gone arwy with your rebuild.

Did you have any troubles installing any of your other software or drivers?

Smile
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