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Karaoke forum for PowerKaraoke (karaoke software to create, play, and burn CD+G and video karaoke) Karaoke forum for PowerKaraoke (karaoke software to create, play, and burn CD+G and video karaoke)
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Geege Guest
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Posted: Sat May 26, 2007 6:16 am Post subject: Highly Dissapointed!!!!!!!!!!!! |
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| Browsed the web for a CDG to AVI converter, saw your product, bought it and went to unlock it with my unlock Email. code doesn't work like many other buyers from this site. I was in a major hurry to convert the files today, if theres any chance you could send a new code to me via Email or aide me in an y way I'd be very grateful. Cheers -Geege |
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admin Admin

Joined: 29 Nov 2002 Posts: 2401
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Posted: Sat May 26, 2007 9:18 am Post subject: |
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The best way to enter the unlock code is to select the entire email with the unlock key (press Ctrl+A), and then copy it to the clipboard (press Ctrl+C). All fields in Unlock dialog should be populated.
If this does not work please copy and paste the unlock code. To do this copy it in the registration email (select it with mouse and press Ctrl+C) and then paste into the dialog box (activate unlock code edit box and press Ctrl+V).You may also do the same for email address, as unlock code depends on it.
If this still does not work please send us a screenshot of About and Unlock dialog boxes. Instructions on creating the screenshot can be found here:
http://www.powerkaraoke.com/help/screenshot.htm _________________ Piotr
info@powerkaraoke.com
PowerKaraoke
www.powerkaraoke.com |
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