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Power Burner crashes at start up.

 
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markstroze
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PostPosted: Fri Jul 20, 2007 12:36 pm    Post subject: Power Burner crashes at start up. Reply with quote

After doing about 6 copies, all of a sudden I got a message saying
"This version of Power includes a new burning device. If you experience problems with burning CDGs we recommend to reset all settings, no problem, click no....would you like to reset?", or thereabouts. Anyway, as soon as you move the mouse the windows error screen comes on and says Power CDG has encountered a problem and must close, sorry for the inconvenience, and the program closes. So, I can't get in to get a log, and it was working fine until this message, about 6 copies. I have uninstalled and re-installed three times, with the same result. It is loaded on a Dell laptop, a new one and again, was working fine. Any help would be appreciated, not to mention keep me from kicking the dog!!!
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admin
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Joined: 29 Nov 2002
Posts: 2401

PostPosted: Fri Jul 20, 2007 1:16 pm    Post subject: Reply with quote

I'm sorry that you are having problems with our software.

Please download this file:

http://www.powerkaraoke.com/download/cdgburner_default.reg

You need to right-click the link and choose 'Save As'. Save the file to desktop and then double-click it. It should reset all settings in Power CD+G Burner.
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hammert22
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PostPosted: Mon Nov 26, 2007 2:00 pm    Post subject: I tryied this too!!! Reply with quote

I did every thing mentioned here.

I have the same problem and I get -

The application failed to inizalize properly (0xc0000034). Click to terminate program.

I updated the latest direct X from microsoft, still same message.

It seems as long as this program doesn't crash while you are burning something your ok, otherwise I think the only answer is to zero the hard drive & start over. If I knew what files to erase I would?

Confused
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admin
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Joined: 29 Nov 2002
Posts: 2401

PostPosted: Mon Nov 26, 2007 3:25 pm    Post subject: Reply with quote

Could you please send us a log file created by Power CD+G Burner. It is cdgblog.txt file located in 'C:\Program Files\Doblon\Power CD+G Burner' directory (if you are using Windows Vista please press Ctrl+L and the folder containing the log file will be displayed). This will allow us to find what the problem might be.
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