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power cd&g burner problems

 
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ericspa174
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PostPosted: Wed Dec 26, 2007 4:57 am    Post subject: power cd&g burner problems Reply with quote
hi my burner has been working fine i have the latest update 1.6.0 and know when i go to add songs out of a file, retrieve the files it gives me an error power cd&g has encountered a problem and needs to close what could the problem be thanks
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admin
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Joined: 29 Nov 2002
Posts: 2401
PostPosted: Wed Dec 26, 2007 4:58 am    Post subject: Reply with quote
Could you please email us a log file created by Power CD+G Burner. It is cdgblog.txt file located in 'C:\Program Files\Doblon\Power CD+G Burner' directory (if you are using Windows Vista please press Ctrl+L and the folder containing the log file will be displayed). This will allow us to find what the problem might be.
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Guest
PostPosted: Wed Dec 26, 2007 9:30 pm    Post subject: Reply with quote
Hi, I downloaded the software for a trial and get the same error. As soon as a track is added the error reporting pops up and then the program shuts down. I will also fwd u a log file. Sad
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admin
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Joined: 29 Nov 2002
Posts: 2401
PostPosted: Thu Dec 27, 2007 12:30 am    Post subject: Reply with quote
It would also help to know what kind of files are you adding.
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