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nan
Member
Joined: 27 Mar 2007
Posts: 7
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 Posted: Mon Oct 06, 2008 1:39 am Post subject: virus |
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| I downloaded the latest version of siglos for my laptop today and along with the download was a virus called infostealer.ldpinch. Can you explain to me why you are including a virus in your downloads? |
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sw00000p
Senior Member
Joined: 04 Nov 2005
Posts: 72
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| Posted: Mon Oct 06, 2008 2:03 am Post subject: |
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Did you download from the Official Power Karaoke Web Site.
I've Download Dozens of times without a problem.
I've Never - Ever heard someone make a statement like you.
This Ought To Be Good!
Kind Regards,
sw00000p |
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nan
Member
Joined: 27 Mar 2007
Posts: 7
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| Posted: Mon Oct 06, 2008 8:18 am Post subject: virus |
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| Yes, I downloaded from powerkaraoke's site. I am an avid fan of powerkaraoke. I absolutely LOVE their programs and have had overwhelming success with my shows using powerkaraoke pro. I have trusted this comany, for over 2 years, they have been honest, and really super with their updates and constantly improving the programs. That is why this distressed me so much. To find an information stealing virus attached to them is a major shock! |
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adam
Senior Member
Joined: 16 Feb 2005
Posts: 3932
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| Posted: Mon Oct 06, 2008 10:44 am Post subject: |
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I assure you it is a false detection. What antivirus software are you using? Please make sure the virus database is up to date.
_________________
Adam
info@powerkaraoke.com
PowerKaraoke
www.powerkaraoke.com |
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nan
Member
Joined: 27 Mar 2007
Posts: 7
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| Posted: Mon Oct 06, 2008 1:33 pm Post subject: virus |
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| I am using Norton Antivirus(Symantec) and I keep it updated, it detected and quarantined this virus. At this time Norton says there is no repair for this virus thus it is remaining in my quarantine section. I know I had false detections of a trojan when extracting powerkaraoke files before but this is the first time the software actually quarantined a file. |
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admin
Admin
Joined: 29 Nov 2002
Posts: 2401
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| Posted: Tue Oct 07, 2008 2:02 am Post subject: |
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It is certainly a false detection -- this has happened in the past. I will contact Symantec and ask them to update their virus database.
_________________
Piotr
info@powerkaraoke.com
PowerKaraoke
www.powerkaraoke.com |
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sw00000p
Senior Member
Joined: 04 Nov 2005
Posts: 72
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| Posted: Tue Oct 07, 2008 2:03 pm Post subject: |
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That's exactly why I stopped using Norton and switched to Mcafee.
They Update their Database frequently.
Kind Regards,
sw00000p |
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nan
Member
Joined: 27 Mar 2007
Posts: 7
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| Posted: Tue Oct 07, 2008 4:12 pm Post subject: |
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| Thanks for your reassurance everybody. I was really concerned. I have Mcaffee on all my other puters guess I need to change this one too! |
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