Where is my unlock code?

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Expand view Topic review: Where is my unlock code?

Re: Where is my unlock code?

by adam » Sat Oct 29, 2022 1:33 am

The unlock code has been e-mailed to you. Should you not receive it, please check your spam folder.

Re: Where is my unlock code?

by rubystone072744 » Fri Oct 28, 2022 8:22 pm

I check my order status and it says order pending, why it's still pending when the charges already showed in my credit card? What was the problem?

Re: Where is my unlock code?

by rubystone072744 » Fri Oct 28, 2022 6:44 pm

Where is my unlock code I check my spam nothing and I always use the email address [email protected]. You can try and send it to my other email address... [email protected]. If I will not get the unlock code one more day I will cancel the order. Thank you.

Re: Where is my unlock code?

by magic423 » Sat Oct 15, 2022 12:24 pm

ok sorry i made a mistake but all good now thanks

Re: Where is my unlock code?

by adam » Sat Oct 15, 2022 11:52 am

I'm sorry, but it looks like the order refers to a different company/website. Please contact them directly for help.

Re: Where is my unlock code?

by magic423 » Sat Oct 15, 2022 9:55 am

i did but all i got back was this


Delivery has failed to these recipients or groups
ill give it more time before i ask paypal to claim the money back

Re: Where is my unlock code?

by adam » Sat Oct 15, 2022 9:31 am

Please contact [email protected] directly.

Re: Where is my unlock code?

by magic423 » Sat Oct 15, 2022 6:19 am

Didn't receive any confirmation email no code paid for lifetime mailed support it came back not sent nice system you have

Re: Where is my unlock code?

by adam » Mon Oct 04, 2021 8:36 pm

Your order for Siglos Karaoke Professional license renewal was received, but your original license for the program could not be identified. Do you own one? If so, please contact [email protected] directly.

Re: Where is my unlock code?

by Jfurball » Mon Oct 04, 2021 7:59 pm

I normally wouldn’t be reaching out, but I have a Karaoke gig tomorrow and I haven’t received my unlock code for Siglos yet.
Placed the order at 1:44PM pacific standard time. Never had to wait for a reactivate before.

Thanks

Re: Where is my unlock code?

by adam » Sat Jun 26, 2021 9:34 pm

Unlock codes were e-mailed to you. Should you not receive them, please contact [email protected] directly.

Re: Where is my unlock code?

by Zuesha » Sat Jun 26, 2021 8:07 pm

Didn't receive any confirmation email after several hours.
Never had to wait before, and just making sure you received my re-order for support.
Thanks!
Zuesha [email protected]

Re: Where is my unlock code?

by [email protected] » Mon Jan 25, 2021 4:10 pm

i have never had to wait 48 hrs always got my unlock code immediately, must be covid lol :-)

Where is my unlock code?

by admin » Sun May 15, 2005 3:28 am

If you have paid for our software and not received the unlock code, then please read on.

1. When will my unlock code arrive

We send the unlock codes by email not later than in 48 hours after the purchase. Usually the unlock code is sent on the same day or on the morning of the next day. So if you have purchased the software 5 minutes ago, please give us a little more time.

2. I have waited for two days and no code has arrived

Please send us an email and let us know of the situation. But please be aware of the following:

a) We send the unlock code by email, so you need to make sure that your email account will accept emails from us. If you have spam filtering software enabled then adjust it so emails from domain powerkaraoke.com will be let through.

b) If you have more than one email addresses, please let un know of them. Maybe the other one is not working properly or is not accepting emails from us.

c) If you have provided us with the telephone number, please listen to your voicemail. If we cannot reach you by email we try to call you.

d) If you have done all of the following then please post in this forum. Do not need give all you personal details here -- just enough to identify you. We will post back.

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