I'm sorry, but we do not provide phone customer support. Please contact
support@powerkaraoke.com directly.
The best way to enter the unlock code is to select the entire email with
the unlock key (press Ctrl+A), and then copy it to the clipboard (press
Ctrl+C). All fields in Unlock dialog should be populated.
If this does not work please copy and paste the unlock code. To do this
copy it in the registration email (select it with mouse and press
Ctrl+C) and then paste into the dialog box (activate unlock code edit
box and press Ctrl+V).You may also do the same for email address, as
unlock code depends on it.
Also, please make sure the date&time settings are correct on your computer.
I'm sorry, but we do not provide phone customer support. Please contact support@powerkaraoke.com directly.
The best way to enter the unlock code is to select the entire email with
the unlock key (press Ctrl+A), and then copy it to the clipboard (press
Ctrl+C). All fields in Unlock dialog should be populated.
If this does not work please copy and paste the unlock code. To do this
copy it in the registration email (select it with mouse and press
Ctrl+C) and then paste into the dialog box (activate unlock code edit
box and press Ctrl+V).You may also do the same for email address, as
unlock code depends on it.
Also, please make sure the date&time settings are correct on your computer.