Get Help & Advice on Installing & Using Karaoke Software by Power Karaoke

The best way to enter the unlock code is to select the entire email with the unlock key (press Ctrl+A), and then copy it to the clipboard (press Ctrl+C). All fields in Unlock dialog should be populated. If this does not work please copy and paste the unlock code. To do this copy it in the registrati...

Please download and install the following:

http://www.powerkaraoke.com/download/vcredist_x86.exe

I am sorry for the problem. Please do the following: 1. Run the program 2. Click in the program main window 3. Press Ctrl+Shift+L 4. Message "Log enabled" should appear 5. Restart the program 6. Follow the actions leading to the problem 7. Exit the program 8. Go to My Documents (or Documen...

Please run the program, and press CTRL+L. A folder with the program log file cdgblog.txt will be opened. Please send the file to [email protected].

Which release of the program do you have currently installed?

It is possible to merge duplicates using Tools -> Merge Duplicates command in Song Database dialog box. However, the program does not remove any files from a drive.

Yes, you may define your own name parsing rule, so it matches the format of filenames you are importing.

Did you try to import the songs using a different name parsing rule?

Yes, it is possible. It can be done using a soundtrack panel. You just need to shift an end of a word. Please see the following link for a detailed instruction: https://www.powerkaraoke.com/help/karaokecdgcreator/modifying_synchronization_usin.html You may also click Ctrl instead of Space when synch...

The unlock code has been resent.

The unlock code has been e-mailed to you.

Do you get this repeatedly? If so, please e-mail a log file for the program to [email protected].

You may add to the program rotation a singer without any song selected using "Add empty" button in Add Singer dialog box. It is the third button from the top next to a singer edit box under "From History" and "Edit Singers" buttons.

Please e-mail your siglos.db file to [email protected] for testing.

Please click "File -> Revert to default values", close the program, delete siglos.db file from its location, and then restart the program. Should the problem persist, please let me know.