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ok got it on all 3 addresses

Of course I checked my spam folders, Ive been in the computer industry a long time.
Are you suggesting I should change my security filters because your sending spurious files which any decent system would see as suspect?
My system is protected by bitdefender.
And in any case gmail is web based and ...

How come I am receiviing .. Topic reply notification .. sent from
info@powerkaraoke.com and not from wherever they are trying to send the code from ?

Still not received any of them, Ive run out of idea's now.
What do you suggest?
Can you PM the code to me ?

ok adam this is well beyond a joke now, Ive given you and support 3 email addresses, 2 with ntl and 1 gmail.
I don't have any problems with receiving email from anybody else on these addresses.
So somethings wrong at your end.
Ive done all I can so please arrange for my purchase to be reembursed to ...

I have not received either of them at ntlworld.
Try the gmail address: axia1937@gmail.com please

In the unlikely event they can't send emails to ntlworld.com ive set up a gmail account: axia1937@gmail.com

I have not received it and emailed your support but no reply yet