Get Help & Advice on Installing & Using Karaoke Software by Power Karaoke

Hello,
new to this forum but I am seeking some help.
I have loaded my lyric files and mp3 audio file. I tapped out the song.
After the song was done I clicked on Word Sync. And usually a box comes up, but this time no box showed up and the program freezed. Now i can't click on anything it makes a ...