Search found 7245 matches

by adam
Mon Nov 20, 2023 10:03 pm
Forum: General
Topic: Printing separate folders
Replies: 4
Views: 21029

Re: Printing separate folders

Which program do you refer to?
by adam
Tue Nov 14, 2023 10:39 pm
Forum: Bugs
Topic: Scrolling message not showing first upcoming singer.
Replies: 52
Views: 2899216

Re: Scrolling message not showing first upcoming singer.

It seems very unlikely.
by adam
Fri Nov 10, 2023 11:33 pm
Forum: Bugs
Topic: Scrolling message not showing first upcoming singer.
Replies: 52
Views: 2899216

Re: Scrolling message not showing first upcoming singer.

The problem is under investigation.
by adam
Wed Nov 08, 2023 10:20 am
Forum: Testimonials
Topic: how do i install current software to another computer
Replies: 17
Views: 671368

Re: how do i install current software to another computer

Could you please specify the name of the program you are experiencing problems with when installing and its version number?
by adam
Tue Nov 07, 2023 11:37 am
Forum: Testimonials
Topic: how do i install current software to another computer
Replies: 17
Views: 671368

Re: how do i install current software to another computer

Could you please describe the problem you are having with more details?
by adam
Sun Nov 05, 2023 1:00 am
Forum: Bugs
Topic: Scrolling message not showing first upcoming singer.
Replies: 52
Views: 2899216

Re: Scrolling message not showing first upcoming singer.

Do you have 2.4.3.23 release of the program installed?
by adam
Wed Nov 01, 2023 10:44 pm
Forum: Bugs
Topic: SKP 2.4.3.21 Crashing
Replies: 14
Views: 205639

Re: SKP 2.4.3.21 Crashing

Do you refer to 2.4.3.23 release?
by adam
Sun Oct 22, 2023 12:13 am
Forum: General
Topic: Syncing issue with first word of song
Replies: 2
Views: 4110

Re: Syncing issue with first word of song

Please e-mail your PK2 file with its MP3 soundtrack to [email protected] for testing.
by adam
Thu Oct 05, 2023 9:49 pm
Forum: Bugs
Topic: Duet Wizard Incorrect Colors
Replies: 6
Views: 8287

Re: Duet Wizard Incorrect Colors

Please run the setup file for the release of the program you want to install to revert back to the previous version. Regarding the problem with colors we will investigate it.
by adam
Thu Oct 05, 2023 12:23 pm
Forum: Bugs
Topic: Duet Wizard Incorrect Colors
Replies: 6
Views: 8287

Re: Duet Wizard Incorrect Colors

You may download the latest release of the program, and test it as a trial to make yourself sure it resolves the problem you are having.
by adam
Wed Oct 04, 2023 10:06 am
Forum: Bugs
Topic: Duet Wizard Incorrect Colors
Replies: 6
Views: 8287

Re: Duet Wizard Incorrect Colors

I recommend to renew the program license, and install the latest release of the program. Please visit "Renewals" section on Buy Now webpage to do so.
by adam
Sun Oct 01, 2023 9:29 pm
Forum: Purchase/unlock/registration problems
Topic: license time
Replies: 4
Views: 7092

Re: license time

The best way to enter the unlock code is to select the entire email with the unlock key (press Ctrl+A), and then copy it to the clipboard (press Ctrl+C). All fields in Unlock dialog should be populated. If this does not work please copy and paste the unlock code. To do this copy it in the registrati...
by adam
Thu Sep 28, 2023 9:02 am
Forum: General
Topic: Side by Side Configuration
Replies: 2
Views: 3986

Re: Side by Side Configuration

Please download and install the following:

http://www.powerkaraoke.com/download/vcredist_x86.exe
by adam
Mon Sep 18, 2023 9:39 pm
Forum: Bugs
Topic: Background Videos Cause SKP Application Issues
Replies: 1
Views: 3963

Re: Background Videos Cause SKP Application Issues

I am sorry for the problem. Please do the following: 1. Run the program 2. Click in the program main window 3. Press Ctrl+Shift+L 4. Message "Log enabled" should appear 5. Restart the program 6. Follow the actions leading to the problem 7. Exit the program 8. Go to My Documents (or Documen...