Remote Queue no songs showing

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Skottye
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Joined: Wed Apr 01, 2020 12:51 am

Remote Queue no songs showing

Post by Skottye »

Hi - I am trying to use the remote queue feature for the first time. I have registered with Connect Karaoke and enable the server in Siglos. When I try to Connect Karaoke on my iphone and enter the show name it takes me to the browse page but there are no songs showing up. What am I doing wrong?
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Piotr
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Re: Remote Queue no songs showing

Post by Piotr »

Please test if you are able to access your database via local server using local address.
Skottye
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Joined: Wed Apr 01, 2020 12:51 am

Re: Remote Queue no songs showing

Post by Skottye »

Sorry, I'm not very IT savvy. How do I test the local server?
adam
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Re: Remote Queue no songs showing

Post by adam »

Please enable local network server on Local Network tab in Settings for Remote Queue, and open the local address specified there in your Internet browser.
DannyGsKaraoke
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Re: Remote Queue no songs showing

Post by DannyGsKaraoke »

Making sure that you are on the same network of course.
Skottye
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Joined: Wed Apr 01, 2020 12:51 am

Re: Remote Queue no songs showing

Post by Skottye »

Okay, I did that but I get an error:
This site can't be reached
ERR_CONNECTION_REFUSED
adam
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Re: Remote Queue no songs showing

Post by adam »

Please check if it is not a firewall that is blocking the connection.
djgaryc
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Re: Remote Queue no songs showing

Post by djgaryc »

I am having this problem too. I cannot see that any firewall is blocking the software.
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Piotr
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Re: Remote Queue no songs showing

Post by Piotr »

djgaryc wrote: Fri Mar 19, 2021 2:41 pm I am having this problem too. I cannot see that any firewall is blocking the software.
Please try if internet server works -- if you use connectkaraoke.com, firewall is bypassed.

Also are you able to access the start page, but not the search?
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cdakaraoke
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Re: Remote Queue no songs showing

Post by cdakaraoke »

I am having the same issue today, I am at a show so can't do a whole lot to troubleshoot. It was working friday. I did the latest windows and skp updates sat because I don't have a show. The settings in remote says everything is fine. 4 different phones say something different.
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cdakaraoke
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Location: idaho

Re: Remote Queue no songs showing

Post by cdakaraoke »

I turned off my firewall and still the same thing. Also tried going direct using ip address like we used to have to before connectkaraoke buffer. No dice.
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cdakaraoke
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Re: Remote Queue no songs showing

Post by cdakaraoke »

hey, skp version 2.3.4.3 works, version 2.3.5.2 does not...fyi
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Piotr
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Re: Remote Queue no songs showing

Post by Piotr »

cdakaraoke wrote: Sun Mar 21, 2021 9:43 pm hey, skp version 2.3.4.3 works, version 2.3.5.2 does not...fyi
I am sorry for that. Is there a chance you can send me a log file?

Also are you unable to connect at all, or no song are displayed?
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cdakaraoke
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Location: idaho

Re: Remote Queue no songs showing

Post by cdakaraoke »

It connects, just no songs listed and you can't log in. I ended up doing the older version and it works fine. Later today I will set it up with the newest and get the log file for you.

jerry
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Piotr
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Re: Remote Queue no songs showing

Post by Piotr »

And singer queue also is not displayed?
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