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Cant get connectkaraoke to work

Posted: Sun Aug 22, 2021 3:10 pm
by lobomike61
I am trying to use the remote songbook and singer cue feature. I have logged into register on connectkaraoke.com but it gives a message that the Siglos is not running. However, I have the system running on the same computer thaat I am trying to create teh conncetkaraoke.com connection. I have tried to get my friends to sign on with their phones and it says the the show is not running. What am I doing wrong?

Re: Cant get connectkaraoke to work

Posted: Sun Aug 22, 2021 6:20 pm
by DannyGsKaraoke
Is the check box on the settings in the internet section checked. If not click on that and that should activate it.

Re: Cant get connectkaraoke to work

Posted: Mon Aug 23, 2021 8:19 am
by Piotr
Make sure that you have entered the API key correctly. Also there is 'Test connection' button in Internet settings of Remote Queue.

Re: Cant get connectkaraoke to work

Posted: Mon Aug 23, 2021 1:26 pm
by lobomike61
Thank you for the help. I did not know where the remote que button was to get this started. How do I choose which of the duplicate songs will go to the singer rotation list? I have that enabled in the remote settings, but it just shows there are duplicates, it does not let me choose which one to play.

Re: Cant get connectkaraoke to work

Posted: Mon Aug 23, 2021 6:43 pm
by lobomike61
I have everything set up and it is running well. I just can't get it to let me choose the best track out of the duplicates. How do you do that?

Re: Cant get connectkaraoke to work

Posted: Tue Aug 24, 2021 3:13 pm
by DannyGsKaraoke
lobomike61 wrote: Mon Aug 23, 2021 6:43 pm I have everything set up and it is running well. I just can't get it to let me choose the best track out of the duplicates. How do you do that?
Under general settings uncheck merge duplicates.

Re: Cant get connectkaraoke to work

Posted: Tue Aug 24, 2021 6:46 pm
by lobomike61
DannyGsKaraoke wrote: Tue Aug 24, 2021 3:13 pm
lobomike61 wrote: Mon Aug 23, 2021 6:43 pm I have everything set up and it is running well. I just can't get it to let me choose the best track out of the duplicates. How do you do that?
Under general settings uncheck merge duplicates.
I was hoping that was not the answer. I like the system only showing the one song title. Oh, well; can't have everything.

Re: Cant get connectkaraoke to work

Posted: Tue Aug 24, 2021 11:41 pm
by cdakaraoke
When you edit songs in the database you can unclick show song in remote and it just wont show up there.

Re: Cant get connectkaraoke to work

Posted: Wed Aug 25, 2021 5:43 am
by lobomike61
cdakaraoke wrote: Tue Aug 24, 2021 11:41 pm When you edit songs in the database you can unclick show song in remote and it just wont show up there.
So when someone chooses a song with duplicates, which version goes into the rotation? I would prefer to be able to put in sound choice or some other quality track rather than a Honky Cat track that is not true to the original song.

Re: Cant get connectkaraoke to work

Posted: Wed Aug 25, 2021 7:45 am
by Piotr
Unfortunately in the current version the first one from the database will be used. I will think of a way to fix this.

Re: Cant get connectkaraoke to work

Posted: Sat Aug 28, 2021 12:05 pm
by DannyGsKaraoke
The fix is to set it to not allow auto add to function if there's duplicates.

Re: Cant get connectkaraoke to work

Posted: Sun Aug 29, 2021 3:56 am
by Paradigm Karaoke
Piotr wrote: Wed Aug 25, 2021 7:45 am Unfortunately in the current version the first one from the database will be used. I will think of a way to fix this.
could it be set to use an if/then scenario?
since it already knows if there are duplicates...
if there are duplicates, then show a pop-up with the available versions to pick from?
a quicker alternative for a fast "right now" fix could be that when adding a song that has duplicates, have it open the ADD SINGER dialog and populate the artist and title fields automatically to show all versions available