Cannot open siglos karaoke pro

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KJ Bjarne

Cannot open siglos karaoke pro

Post by KJ Bjarne » Wed Dec 04, 2019 2:23 pm

Hi

A friend of mine is also using siglos - he just bought the update, he is installing on an older laptop, but completly fresh rebootet win 10. When ever he is done installing, it starts with the promt "updating database" and an other promt shows seconds aften "cannot open song database" - only option is to press ok, and that shuts down the program. so no option at all to open siglos. We have tried reinstalling, deleting everything about karaoke, all folders like my karaoke and so on.

What do you suggest we do to make it running again?

He needs it up and running Friday evening (europe)

best regards

Bjarne

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Paradigm Karaoke
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Posts: 870
Joined: Sun Aug 29, 2010 8:13 pm

Re: Cannot open siglos karaoke pro

Post by Paradigm Karaoke » Thu Dec 05, 2019 3:45 am

ok, let's start here, because it could be many things causing the problem.
To use the Karaoke Pro's default script go to http://www.powerkaraoke.com/download/si ... efault.reg and save the file. Double click on the file to run it. Running this script will reset KP to its default settings.
as opposed to just removing folders and files, this will reset the windows registry settings as well and make sure everything is as it needs to be for proper function of SKP.

please let us know if this fixes the issue.

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Piotr
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Joined: Mon Mar 08, 2010 10:48 am

Re: Cannot open siglos karaoke pro

Post by Piotr » Thu Dec 05, 2019 8:06 am

I am sorry for the problem.

The registry script should help. If it does not, please run this one:

https://www.powerkaraoke.com/download/s ... lt_log.reg

It will enable logging, so please run the program, follow the actions leading to the problem, go to Documents -- you will find "sigloslog.txt" file there. Please email it to info@powerkaraoke.com

KJ Bjarne

Re: Cannot open siglos karaoke pro

Post by KJ Bjarne » Thu Dec 05, 2019 8:13 am

hmm strange

When I open the link, it just show black screen, and the message "cant open this type of sound files"

???

No download options

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Piotr
Admin
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Joined: Mon Mar 08, 2010 10:48 am

Re: Cannot open siglos karaoke pro

Post by Piotr » Thu Dec 05, 2019 11:24 am

Download should work now, sorry for that.

KJ Bjarne

Re: Cannot open siglos karaoke pro

Post by KJ Bjarne » Thu Jan 09, 2020 7:50 am

Sorry for your trouble - looks like it was the computer. My friend told me it was reset (he bought it used) but after trying 1000 times... I just reinstalled windows, and it worked fine after that.

KJ Bjarne

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