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You Tube not working

Posted: Mon May 22, 2017 7:56 am
by DannyGsKaraoke
I can get songs to come up in searching for them but when I go to download them, I got links not found, when I go to select them if the select button is active crashes the latest version of Siglos Karaoke Professional.

Posted: Mon May 22, 2017 11:29 am
by adam
Please make sure that it is the latest release of the program that you have installed.

Posted: Mon May 22, 2017 5:18 pm
by hornet59
I hardly ever use the YouTube feature of SKP, but when I tried it the video played like how it supposed to. The thing I noticed is the video did not play on my singer preview screen. only on the singer's screen. I'm using version 70.

Posted: Tue Jun 06, 2017 7:17 pm
by DannyGsKaraoke
I am using version 70 as well.

Posted: Tue Jun 06, 2017 8:24 pm
by Dana48457
Sounds like they have a number of bugs to work out before coming out with other big things.

Posted: Tue Jun 06, 2017 8:35 pm
by DannyGsKaraoke
Update. It seems that it's only certain songs that don't work. Unfortunately it's not working on one particular song that one of my singers keeps pestering me to get which I have only been able to find on YouTube and nowhere else. I just have to keep telling them that not every song makes it to legal sales. I will keep looking but I don't hold out much hope in finding it since the only time I hear about that particular singer isn't as a solo artist but as front man of Queen.

Posted: Wed Jun 07, 2017 12:10 am
by adam
Please e-mail the song to [email protected] for testing.

Posted: Wed Jun 07, 2017 6:30 am
by DannyGsKaraoke
adam wrote:Please e-mail the song to [email protected] for testing.
I would if I could. I can't get it off of you tube. I can play it in the you tube app and Web browser but the select button is greyed out and I get no download feeds available in Siglos. I have a download app as well and the song doesn't show when I use the exact same wording in my search that I use in Siglos or the you tube app. The song is Adam Lambert Runnin'.

Posted: Wed Jun 07, 2017 9:11 am
by adam
I was able to download the song using "Download for later" button, and did not experience any problems when playing it back. Is there any error message displayed in your case?

Posted: Wed Jun 07, 2017 11:11 am
by DannyGsKaraoke
I found a way to get the song using an outside program. I just wish that it would have been by using Siglos. I may use the other way if I get the download link not found message again. I prefer the download over just streaming because I don't want to deal with the possibility of it buffering during playback. I have a one time playing before buying policy. I delete them after I made the purchase of it.

Posted: Thu Jun 08, 2017 12:24 am
by adam
Is there any error message displayed in Siglos when you try to download a video from YouTube?

Posted: Thu Jun 08, 2017 9:48 am
by DannyGsKaraoke
Yes download links not found

Posted: Thu Jun 08, 2017 9:57 am
by adam
Please make sure you have the latest release of the program installed.