YouTube videos do not work

Get help with the bugs you encounter in our software

Moderators: adam, admin, Piotr

karaokegod73
Senior Member
Posts: 22
Joined: Sat Oct 14, 2017 10:15 pm

YouTube videos do not work

Post by karaokegod73 »

Any attempt to play videos downloaded from YouTube crashes the program (Siglos Karaoke Pro)
adam
Senior Member
Posts: 7244
Joined: Wed Feb 16, 2005 8:20 am

Post by adam »

Which version of the program do you have installed? Please click 'i' button in the top right corner of the program window to display the full version number.
karaokegod73
Senior Member
Posts: 22
Joined: Sat Oct 14, 2017 10:15 pm

Post by karaokegod73 »

adam wrote:Which version of the program do you have installed? Please click 'i' button in the top right corner of the program window to display the full version number.
It is the latest version 2.0.70
adam
Senior Member
Posts: 7244
Joined: Wed Feb 16, 2005 8:20 am

Post by adam »

Please download and install the following codec:

http://www.powerkaraoke.com/src/download-codec.php
karaokegod73
Senior Member
Posts: 22
Joined: Sat Oct 14, 2017 10:15 pm

didn't work

Post by karaokegod73 »

The codec made no difference
adam
Senior Member
Posts: 7244
Joined: Wed Feb 16, 2005 8:20 am

Post by adam »

Please do the following:

1. Run the program
2. Click in the program main window
3. Press Ctrl+Shift+L
4. Message "Log enabled" should appear
5. Restart the program
6. Follow the actions leading to the problem
7. Exit the program
8. Go to My Documents (or Documents on Vista) -- you will find "sigloslog.txt" file there. Please email it to [email protected].
karaokegod73
Senior Member
Posts: 22
Joined: Sat Oct 14, 2017 10:15 pm

Post by karaokegod73 »

Log sent
hornet59
Senior Member
Posts: 1163
Joined: Thu Aug 28, 2008 9:09 pm

Post by hornet59 »

Karaokegod, have you tried resetting KP to default? Many times this simple reset clears hiccups that a user may encounter from time to time. Using this script will reset KP to its original state so you may want to save your settings. You can do this by going to settings. In the settings popup on the bottom right you will see tools. Click on it and select save settings from the drop down menu. Save the settings in a location that you can easily find, like the desktop. After running the default script go through the same process but select load settings. Navigate to the location of your saved settings an select it. All done. Let us know if it works or not.
karaokegod73
Senior Member
Posts: 22
Joined: Sat Oct 14, 2017 10:15 pm

Post by karaokegod73 »

reset to default didn't fix the problem. Still can't play video, program shuts down.
karaokegod73
Senior Member
Posts: 22
Joined: Sat Oct 14, 2017 10:15 pm

Post by karaokegod73 »

OK...I have discovered that if you try to use downloads they don't work, but if you simply add the song to your rotation it will work (you have to click in the window to start song like a regular YouTube video, and sometimes they have ads)
Post Reply

Who is online

Users browsing this forum: Ahrefs [Bot] and 8 guests