skp 2.2.1.8 not showing all my songs

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cdakaraoke
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Posts: 78
Joined: Tue Aug 07, 2018 1:37 pm
Location: idaho

skp 2.2.1.8 not showing all my songs

Post by cdakaraoke »

I have a singer that the remote app wont show all his songs in his history. They show on my skp software though. My personal list show up just fine until I logged into his account from my phone. Now it's only showing 10 songs from my history. What can I look for to resolve this minor issue? Everything else works great.
Thanks,
jerry
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Piotr
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Joined: Mon Mar 08, 2010 10:48 am

Re: skp 2.2.1.8 not showing all my songs

Post by Piotr »

Is it possible that he has space added before or after the name? We fixed that recently, but got report that it is still happening sometimes. If this is not what it is, please email us your database and let me know what singer to look for and I will figure it out.
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cdakaraoke
Senior Member
Posts: 78
Joined: Tue Aug 07, 2018 1:37 pm
Location: idaho

Re: skp 2.2.1.8 not showing all my songs

Post by cdakaraoke »

I looked for this, I couldn't find anything. I will mess with it again today sometime. Funny fact, I changed my phone back to me and now I can't see my history. My next thought was to take the person off the remote by putting -1 in the secret code, restart, log in as them, and re- attach to their file.
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cdakaraoke
Senior Member
Posts: 78
Joined: Tue Aug 07, 2018 1:37 pm
Location: idaho

Re: skp 2.2.1.8 not showing all my songs

Post by cdakaraoke »

e-mail sent, trying to undo the attached person didn't work.. Thank you
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