SKP When I click settings it crashes

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Lowtech
Newbie
Posts: 1
Joined: Sat Mar 06, 2021 2:59 pm

SKP When I click settings it crashes

Post by Lowtech »

I am testing SKP, wanting to buy very soon but when I click on settings it crashes:

SKP 2.3.4.3

Running Windows 10 Pro 21H1 (19043.844)

Just for grins I built a Windows 10 VM without any patches and I was able to click settings. So there is something in a patch? What do you need from me to investigate?

Thanks,

Christopher

PS: Love the Karaoke Creator Pro. Just bought it.

adam
Senior Member
Posts: 6940
Joined: Wed Feb 16, 2005 8:20 am

Re: SKP When I click settings it crashes

Post by adam »

I am sorry for the problem. Please do the following:

1. Run the program
2. Click in the program main window
3. Press Ctrl+Shift+L
4. Message "Log enabled" should appear
5. Restart the program
6. Follow the actions leading to the problem
7. Exit the program
8. Go to My Documents (or Documents on Vista) -- you will find "sigloslog.txt" file there. Please email it to [email protected] together with the problem description.

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