Get help with the bugs you encounter in our software
Moderators: adam , admin , Piotr
gtrplyr
Member
Posts: 19 Joined: Mon Oct 10, 2011 7:41 pm
Post
by gtrplyr » Wed Sep 08, 2021 2:24 pm
Remote Queue: My Songs: only displaying 5 songs. I have tested with several different singers.
Any thoughts? I can't find any settings that may have an effect.
adam
Senior Member
Posts: 7251 Joined: Wed Feb 16, 2005 8:20 am
Post
by adam » Wed Sep 08, 2021 10:01 pm
Is the program unlocked? When was the program purchased?
gtrplyr
Member
Posts: 19 Joined: Mon Oct 10, 2011 7:41 pm
Post
by gtrplyr » Fri Sep 10, 2021 11:43 am
adam wrote: ↑ Wed Sep 08, 2021 10:01 pm
Is the program unlocked? When was the program purchased?
Yes, purchased (but recently renewed after it lapsed for a couple of weeks). Is there something that needs to reset after renewing?
adam
Senior Member
Posts: 7251 Joined: Wed Feb 16, 2005 8:20 am
Post
by adam » Fri Sep 10, 2021 9:57 pm
Did you apply your new unlock code?
gtrplyr
Member
Posts: 19 Joined: Mon Oct 10, 2011 7:41 pm
Post
by gtrplyr » Thu Sep 16, 2021 9:21 am
adam wrote: ↑ Fri Sep 10, 2021 9:57 pm
Did you apply your new unlock code?
Yes, purchased and received. I see (now) that the new code is different than my old code.
Assuming this is the (obvious) issue:
How do I deactivate the old code and activate the new one?
Thanks for your assistance -
Aaron
adam
Senior Member
Posts: 7251 Joined: Wed Feb 16, 2005 8:20 am
Post
by adam » Thu Sep 16, 2021 11:34 am
Please open Help -> Unlock while having CTRL key pressed.
gtrplyr
Member
Posts: 19 Joined: Mon Oct 10, 2011 7:41 pm
Post
by gtrplyr » Sun Sep 19, 2021 10:43 am
adam wrote: ↑ Thu Sep 16, 2021 11:34 am
Please open Help [please do not post unlock codes]> Unlock while having CTRL key pressed.
Perfect, thank you
Users browsing this forum: Bing [Bot] and 9 guests