program crashes

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tngmstr
Junior Member
Posts: 5
Joined: Mon Dec 01, 2008 9:20 am

program crashes

Post by tngmstr »

Seems no matter what I am doing, loading sound track, syncing lyrics and even lead vocal removal... the program crashes. It will even crash if I open the program, close the wizard and do nothing else with it!

First I get a small error window entilted "Karaoke CD+G Creator Pro" that states "Error: cannot access preview file."

Shortly after closing that I get a "Microsoft C++ Runitme Library" error that states...
Runtime Error!
Program: C:\Program Fil...
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

I downloaded the new codec, didnt help. I uninstalled, deleted the program folder and reinstalled, no help. Any suggestions?

ps... version 2.2.6
adam
Senior Member
Posts: 7244
Joined: Wed Feb 16, 2005 8:20 am

Post by adam »

Are you using the demo or the unlocked program? This error is usually experienced when invalid unlock code is used to unlock the software.
tngmstr
Junior Member
Posts: 5
Joined: Mon Dec 01, 2008 9:20 am

Post by tngmstr »

I downloaded it from powerkaraoke.com, a demo. I haven't bought anything yet. I am a registered user of Siglos Karaoke Player/Recorder and I'm looking for a cd+g editor, one that doesn't crash!
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Piotr
Admin
Posts: 1654
Joined: Mon Mar 08, 2010 10:48 am

Post by Piotr »

What you describe is a typical behavior of using incorrect unlock code in Karaoke CD+G Creator. Please contact us and we will send you a script to reset the registration information, so you can enjoy the trial.
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