cannot connect with support team have no password

Post here if you have purchased our software and not received the unlock key

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colliey

cannot connect with support team have no password

Post by colliey »

I have been trying to contact the help team after I purchased the Karaoke Sound Tools2 app. I evidently do not have the proper username of password.
how can I get Help?
adam
Senior Member
Posts: 7244
Joined: Wed Feb 16, 2005 8:20 am

Post by adam »

How did you try to contact support?

The best way to enter the unlock code is to select the entire email with
the unlock key (press Ctrl+A), and then copy it to the clipboard (press
Ctrl+C). All fields in Unlock dialog should be populated.

If this does not work please copy and paste the unlock code. To do this
copy it in the registration email (select it with mouse and press
Ctrl+C) and then paste into the dialog box (activate unlock code edit
box and press Ctrl+V).You may also do the same for email address, as
unlock code depends on it.

If this still does not work please send us a screenshot of About and
Unlock dialog boxes to [email protected]. Instructions on creating the screenshot can be
found here:

http://www.powerkaraoke.com/help/screenshot.htm
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