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unlock not responding

Posted: Thu Jul 02, 2020 11:13 am
by midnight blue
I have a current unlock code, but when I updated to the latest version it does not let me click "unlock" yet keeps giving me a message asking me to unlock? how do I fix this? I've tried re-installing the update - no change

Re: unlock not responding

Posted: Thu Jul 02, 2020 11:15 am
by adam
What is a name of the program you are referring to?

Re: unlock not responding

Posted: Thu Jul 02, 2020 11:17 am
by midnight blue
siglos karaoke prof

Re: unlock not responding

Posted: Thu Jul 02, 2020 12:03 pm
by adam
Unlock command is located in Help menu of the program.

The best way to enter the unlock code is to select the entire email with
the unlock key (press Ctrl+A), and then copy it to the clipboard (press
Ctrl+C). All fields in Unlock dialog should be populated.

If this does not work please copy and paste the unlock code. To do this
copy it in the registration email (select it with mouse and press
Ctrl+C) and then paste into the dialog box (activate unlock code edit
box and press Ctrl+V).You may also do the same for email address, as
unlock code depends on it.

Re: unlock not responding

Posted: Thu Jul 02, 2020 12:13 pm
by midnight blue
I know where unlock is, problem is the program will not let me click " unlock" it's there, I just can't open it.

Re: unlock not responding

Posted: Thu Jul 02, 2020 12:16 pm
by midnight blue
I have renewed SKP updates many times before with no issue using unlock, this time it keeps telling me to unlock, but physically will not let me select
"unlock" to do so. frustrated.

Re: unlock not responding

Posted: Thu Jul 02, 2020 10:40 pm
by adam
Please open Help -> Unlock while having CTRL key pressed.

Re: unlock not responding

Posted: Fri Aug 21, 2020 3:32 am
adam wrote: Thu Jul 02, 2020 10:40 pm Please open Help [please do not post unlock codes]> Unlock while having CTRL key pressed.
I have the same problem, unlock button will not respond to let me put in renewal code in SKP program......

Re: unlock not responding

Posted: Fri Aug 21, 2020 10:12 am
by adam
Please open Help -> Unlock while having CTRL key pressed.

Re: unlock not responding

Posted: Sat Aug 22, 2020 5:30 am
[email protected] wrote: Fri Aug 21, 2020 3:32 am
adam wrote: Thu Jul 02, 2020 10:40 pm Please open Help > Unlock while having CTRL key pressed.
I have the same problem, unlock button will not respond to let me put in renewal code in SKP program......
DOES NOT WORK

Re: unlock not responding

Posted: Sat Aug 22, 2020 9:03 am
by adam
Please describe your actions with more details.