unlock key not working

Post here if you have purchased our software and not received the unlock key

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KATZ1113
Junior Member
Posts: 3
Joined: Tue Dec 15, 2015 3:55 pm
Location: Kamloops

unlock key not working

Post by KATZ1113 »

I have had this program for along time now. Recently I had to purchase a new laptop. I installed the program on my new laptop and then tried to register it. It said the unlock code was wrong. I then sent an email to support and received a answer that gave me the same unlock code I was using that said it wasn't valid. Please advise.
Thank you
Arlene

adam
Senior Member
Posts: 6940
Joined: Wed Feb 16, 2005 8:20 am

Re: unlock key not working

Post by adam »

What is a name of the program? When the original license was purchased? Did you install the latest release or an old version from your old computer? If your free updates period has passed, you need to new the program license in order to unlock its latest release.

KATZ1113
Junior Member
Posts: 3
Joined: Tue Dec 15, 2015 3:55 pm
Location: Kamloops

Re: unlock key not working

Post by KATZ1113 »

It is the Power CD+G Player Pro Program. I don't have the date I purchased it. I assume I'll have to end up purchasing totally new programs.

adam
Senior Member
Posts: 6940
Joined: Wed Feb 16, 2005 8:20 am

Re: unlock key not working

Post by adam »

The unlock code you have should work. Please contact [email protected] directly.

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