Can't update my Power Karaoke Pro

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Dana48457
Senior Member
Posts: 884
Joined: Wed Feb 10, 2010 10:32 am

Can't update my Power Karaoke Pro

Post by Dana48457 »

I have tried to purchase a year of updates for the second year and now my credit card will not go through.
Dana Brackins
email carbon_cowboy@yahoo.com

Can the information be sent email to you or is there another way to do the transaction.

I think it has something to do with the new way of picking which card to pay with I have found that the double visa thing don't work well.
adam
Senior Member
Posts: 7488
Joined: Wed Feb 16, 2005 8:20 am

Post by adam »

You were e-mailed an alternate link to place the order for the Siglos Pro license renewal.
Dana48457
Senior Member
Posts: 884
Joined: Wed Feb 10, 2010 10:32 am

Post by Dana48457 »

got it but was charge extra for going that route. I have know Idea why I couldn't the other way I have always paid that way with the same card. I still thing there is a bug with the double card selection K.I.S.S.
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Piotr
Admin
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Joined: Mon Mar 08, 2010 10:48 am

Post by Piotr »

Please email us and we will sort out the extra charge.
DTFuqua
Newbie
Posts: 1
Joined: Sun Jun 26, 2011 10:02 am

License renewal

Post by DTFuqua »

If I purchase siglos pro, do I have to keep buying a new or renewal license every so often?
adam
Senior Member
Posts: 7488
Joined: Wed Feb 16, 2005 8:20 am

Post by adam »

The license renewal is not mandatory. However, when one wants to upgrade the program or receive support after one year passes since the day of purchase, the license has to be renewed.
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