This is the place for general discussion about our software
Moderators: admin , Piotr , adam
Dana48457
Senior Member
Posts: 884 Joined: Wed Feb 10, 2010 10:32 am
Post
by Dana48457 » Mon Jun 06, 2011 9:27 pm
I have tried to purchase a year of updates for the second year and now my credit card will not go through.
Dana Brackins
email
carbon_cowboy@yahoo.com
Can the information be sent email to you or is there another way to do the transaction.
I think it has something to do with the new way of picking which card to pay with I have found that the double visa thing don't work well.
adam
Senior Member
Posts: 7488 Joined: Wed Feb 16, 2005 8:20 am
Post
by adam » Mon Jun 06, 2011 11:58 pm
You were e-mailed an alternate link to place the order for the Siglos Pro license renewal.
Dana48457
Senior Member
Posts: 884 Joined: Wed Feb 10, 2010 10:32 am
Post
by Dana48457 » Thu Jun 09, 2011 7:47 am
got it but was charge extra for going that route. I have know Idea why I couldn't the other way I have always paid that way with the same card. I still thing there is a bug with the double card selection K.I.S.S.
Piotr
Admin
Posts: 2024 Joined: Mon Mar 08, 2010 10:48 am
Post
by Piotr » Thu Jun 09, 2011 2:11 pm
Please email us and we will sort out the extra charge.
DTFuqua
Newbie
Posts: 1 Joined: Sun Jun 26, 2011 10:02 am
Post
by DTFuqua » Sun Jun 26, 2011 10:26 am
If I purchase siglos pro, do I have to keep buying a new or renewal license every so often?
adam
Senior Member
Posts: 7488 Joined: Wed Feb 16, 2005 8:20 am
Post
by adam » Sun Jun 26, 2011 12:05 pm
The license renewal is not mandatory. However, when one wants to upgrade the program or receive support after one year passes since the day of purchase, the license has to be renewed.
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