system freeze

[sherrie]

I have just purchased the Player/recorder 2 and it was working o.k. but then I changed to the larger version which is blue in color and the program froze on my screen and will no longer work. I purchased this hoping to use it in my shows. Now, I'm concerned I have wasted my money. I certainly hope I can get help with this.
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[Dana48457]

What program are you having the trouble with? and what version is it?

[Sherrie]

You guys always answer a question with a question. I just purchased yesterday the karaoke/player 2 yesterday. After using my unlock code it was working fine. Then I changed to the larger version option on the program and everything froze on the screen and now it won't work. I would appreciate a solution not another question. Thank you for your help.

[adam]

Please download and run the following file:

http://www.powerkaraoke.com/download/si ... efault.reg

It will revert Siglos to default settings. Should the problems persist, please contact support@powerkaraoke.com directly.

[Dana48457]

Sorry Sherie i am not with the company just a member that was trying to help you over the holiday weekend.