Singers in Playlist showing 0

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aj34736
Junior Member
Posts: 5
Joined: Fri Jan 31, 2014 12:30 pm

Singers in Playlist showing 0

Post by aj34736 »

NEW to this program and trying very hard to figure it all out. Last week at my show I had several singers relist in the playlist showing 0....My only way of dealing with this was to go into the rotation and DELETE the person or everyone. Reading the manual I just don't get what is going on. Can someone elaborate more of why a person shows in the playlist as ZERO and what to do about it. Hitting the X Delete sometimes deletes it and sometimes not. The MANUAL say press on remove zero singers button ?? That button isn't anywhere on my version of PRO just purchased version 2.0.24.....

In addition I found if I added more than 5 singers into the playlist the program crashed on me ? HELP ???
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Piotr
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Posts: 2024
Joined: Mon Mar 08, 2010 10:48 am

Post by Piotr »

"Remove Empty Singers" is a button on the left side of Rotation window, below the hourglass.

The program should not crash even if hundred of singers is added. Can you please:

1. Run the program
2. Click in the program main window
3. Press Ctrl+Shift+L
4. Message "Log enabled" should appear
5. Restart the program
6. Follow the actions leading to the problem
7. Exit the program
8. Go to My Documents (or Documents on Vista) -- you will find "sigloslog.txt" file there. Please email it to me.
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