App crashing repeatedly after downloading YouTube vids

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assassin32
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Posts: 125
Joined: Wed Jan 17, 2018 8:43 pm
Location: East Bay 510

App crashing repeatedly after downloading YouTube vids

Post by assassin32 »

Been encountering this frequently since the last update. i will forward my logs...

EDIT: crash happens after every other download.
assassin32
Senior Member
Posts: 125
Joined: Wed Jan 17, 2018 8:43 pm
Location: East Bay 510

Re: App crashing repeatedly after downloading YouTube vids

Post by assassin32 »

this was happening 2.3.7.17, and continues to happen with 2.3.7.20

every other YT download remains consistent...CRASH.

should I roll back to a previous version?

i just opened my syslog, and its in Chinese. Haven't seen that before...

EDIT: Back to English in syslog after the last crash. I can send the latest. In the meantime, I'll be on the vicious cycle of download>download>crash>relaunch
assassin32
Senior Member
Posts: 125
Joined: Wed Jan 17, 2018 8:43 pm
Location: East Bay 510

Re: App crashing repeatedly after downloading YouTube vids

Post by assassin32 »

can I get some sort of acknowledgement? I have sent multiple logs, and no replies here.

The last email I have received was on 4/24 from Adam. You have always always followed up with me in the past, and now I feel lonely.

lol.

Thx
John
adam
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Re: App crashing repeatedly after downloading YouTube vids

Post by adam »

Don't worry. We are working on it.
assassin32
Senior Member
Posts: 125
Joined: Wed Jan 17, 2018 8:43 pm
Location: East Bay 510

Re: App crashing repeatedly after downloading YouTube vids

Post by assassin32 »

adam wrote: Fri Apr 29, 2022 10:46 pm Don't worry. We are working on it.
thx.
Guest

Re: App crashing repeatedly after downloading YouTube vids

Post by Guest »

I've noticed that I don't necessarily have download the 2nd vid to experience a program crash. I can be in the Add Song From YouTube screen, back out/Cancel, and the same behavior occurs. Not sure if that detail helps...
assassin32
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Posts: 125
Joined: Wed Jan 17, 2018 8:43 pm
Location: East Bay 510

Re: App crashing repeatedly after downloading YouTube vids

Post by assassin32 »

Very frustrating and tiresome.

I have downloaded about 320 vids since this bug revealed itself.

160 relaunches and counting.
assassin32
Senior Member
Posts: 125
Joined: Wed Jan 17, 2018 8:43 pm
Location: East Bay 510

Re: App crashing repeatedly after downloading YouTube vids

Post by assassin32 »

Are you guys close to a fix?
assassin32
Senior Member
Posts: 125
Joined: Wed Jan 17, 2018 8:43 pm
Location: East Bay 510

Re: App crashing repeatedly after downloading YouTube vids

Post by assassin32 »

Should I roll back to a previous release? I'm am my wit's end.
assassin32
Senior Member
Posts: 125
Joined: Wed Jan 17, 2018 8:43 pm
Location: East Bay 510

Re: App crashing repeatedly after downloading YouTube vids

Post by assassin32 »

Guest wrote: Tue May 03, 2022 12:06 am I've noticed that I don't necessarily have download the 2nd vid to experience a program crash. I can be in the Add Song From YouTube screen, back out/Cancel, and the same behavior occurs. Not sure if that detail helps...
I've noticed that I can get multiple songs in a row as described above. Band/Artist remains the same, and when I click the Add button, quickly delete the Song before the search initiates, AND I choose from the returned query within that screen (same results each time), I can get 5 or so downloads before a crash happens. It is not dependent on a single uploaders account/page.
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Piotr
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Re: App crashing repeatedly after downloading YouTube vids

Post by Piotr »

We have been working on the issue for a while. The thing is we use third party software to provide access to Youtube and do not have full control over it. Having said that, please give this build a try, as it includes an updated YT downloader module:

https://www.powerkaraoke.com/download/2 ... -setup.exe
assassin32
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Posts: 125
Joined: Wed Jan 17, 2018 8:43 pm
Location: East Bay 510

Re: App crashing repeatedly after downloading YouTube vids

Post by assassin32 »

Piotr wrote: Tue May 31, 2022 12:27 am We have been working on the issue for a while. The thing is we use third party software to provide access to Youtube and do not have full control over it. Having said that, please give this build a try, as it includes an updated YT downloader module:

https://www.powerkaraoke.com/download/2 ... -setup.exe
Thanks for the efforts and diligence. I figured your hands were tied by something like this. Glad to know.

Were you able to recreate this issue on your side (assuming that is the case), or has anybody else had the same issue?

I have installed the version posted. Cant really say if there is any improvement, maybe the downloads are a bit faster.

I like downloading the vids from YT, as it is my safeguard against not having internet access at a gig (worst case scenario). Trying to do downloads or editing/messing with files is something I prefer not to do either in order to run a clean show.

For my tastes and uses, YT has the best library of weird stuff that you'd never see issued by Sound Choice/Sunfly/etc, however I have plenty of standard CDG+mp3 tracks.
assassin32
Senior Member
Posts: 125
Joined: Wed Jan 17, 2018 8:43 pm
Location: East Bay 510

Re: App crashing repeatedly after downloading YouTube vids

Post by assassin32 »

Any closed to the 3rd party vendor 'fixing' their piece of the YT code I am still having the same issue, even after the upgrade to 2.4.0.1 (I currently have 2.4.0.1 installed)
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Piotr
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Re: App crashing repeatedly after downloading YouTube vids

Post by Piotr »

I have once again updated the downloader and could not reproduce an more issues. Please try this build:

https://www.powerkaraoke.com/download/2 ... -setup.exe

If still no go, please resend the log. I am sorry for the issue.
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