Remote Singer deleting song in queue

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B-Side
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Joined: Thu Apr 07, 2022 4:25 pm

Remote Singer deleting song in queue

Post by B-Side »

Using 2.4.2.5

I have the current queue enabled and it seems like when someone deletes or pushes "move down" on their song in the remote queue, it freezes Siglos completely except for the song and second screen.

I need to close it and open it back up to continue the show.
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Piotr
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Re: Remote Singer deleting song in queue

Post by Piotr »

Sorry for that. Is it with connect karaoke or local?
B-Side
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Posts: 186
Joined: Thu Apr 07, 2022 4:25 pm

Re: Remote Singer deleting song in queue

Post by B-Side »

Connectkaraoke
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Piotr
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Re: Remote Singer deleting song in queue

Post by Piotr »

I hope to fix this in the next release (this week probably). I am sorry for the issue.
B-Side
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Posts: 186
Joined: Thu Apr 07, 2022 4:25 pm

Re: Remote Singer deleting song in queue

Post by B-Side »

It's fine. I don't know how long it's been an issue cause I never used the feature until the latest update and maybe no one has used that feature. I was teaching some of my customers the new layout and then it happened.

I do have wait for songs and the remote queue to show empty singers enabled if that helps recreate the issue.
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Piotr
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Re: Remote Singer deleting song in queue

Post by Piotr »

Is there a chance you can send me your full settings? Save settings from Settings/Tools will do, as will do the log file.
B-Side
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Posts: 186
Joined: Thu Apr 07, 2022 4:25 pm

Re: Remote Singer deleting song in queue

Post by B-Side »

Yea, I can get that for you later this evening.
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Piotr
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Re: Remote Singer deleting song in queue

Post by Piotr »

Please try this build:

https://www.powerkaraoke.com/download/2 ... -setup.exe

If it still does not work I would need your database to do more poking. Thanks!
B-Side
Senior Member
Posts: 186
Joined: Thu Apr 07, 2022 4:25 pm

Re: Remote Singer deleting song in queue

Post by B-Side »

Tested that build (which I think is the same one I'm already using on my show laptop) on my home PC with a different database. Same results when I delete the song. This was using "local" settings to sign up and test as well. I sent a followup email with that setup.
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Piotr
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Re: Remote Singer deleting song in queue

Post by Piotr »

Can you please send me also your database? You may use Google drive or wetransfer if it is too large for email.
B-Side
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Posts: 186
Joined: Thu Apr 07, 2022 4:25 pm

Re: Remote Singer deleting song in queue

Post by B-Side »

Sent you the email.
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Piotr
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Re: Remote Singer deleting song in queue

Post by Piotr »

Perfect, thanks!
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Piotr
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Re: Remote Singer deleting song in queue

Post by Piotr »

I was able to replicate it and this version fixes the issue:

https://www.powerkaraoke.com/download/2 ... -setup.exe

Please let me know!
B-Side
Senior Member
Posts: 186
Joined: Thu Apr 07, 2022 4:25 pm

Re: Remote Singer deleting song in queue

Post by B-Side »

I will test it tonight! Thanks!
B-Side
Senior Member
Posts: 186
Joined: Thu Apr 07, 2022 4:25 pm

Re: Remote Singer deleting song in queue

Post by B-Side »

Fixed the bug, but had a random crash. Couldn't replicate, so I ignored it.
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