SKP freeze...sort of

[Piotr]

Maybe it has additional context to it? Basically such files should not cause freezing, this is why I would like to get to the bottom of it. Will keep you updated on our progress.

[hornet59]

Sounds good Piotr, thanks for keeping us updated!

[Paradigm Karaoke]

here is another one Piotr, maybe this one will cause the issue.


https://mega.nz/#!7hJnQIZK!v_BIlXnfJytq ... ilGq-wVS10

[Piotr]

Paradigm, this was it! I have found a bug in the ZIP handling library we use that was causing infinite loop. It will be fixed in the next build. Thank you!

[Paradigm Karaoke]

another small issue, the "run update automatically" in the live folder is checked, but in this build it does not run automatically.
i can manually run it with no problem (slightly slower than before but i assume this is due to the time scanning).
clicking the "run now" button works as expected.

[Piotr]

The update starts couple of minutes after program starts, we will option to configure this.

[jhakala1963]

I have had this problem since version 40 I think. It just freezes randomly. I run 4 to 5 shows a week. Some weeks no freeze, others 2 or 3. I just restart program through task manager and it works fine. I do not use bumper music or background pictures. I also have the occasional not showing current singer splash screen unless I manually hit the go to next button. I have run the reset script and am running version 2062 now. Not a big deal, just annoying.

[Paradigm Karaoke]

that's odd, the new update took care of all my crashing issues, have not had a single problem of any kind since.
just for a little troubleshooting, are you using custom announcement screens?
also, the announcement screens you normally use (just whatever default one you are suing) is it a picture, and is so, what format and size?

[hornet59]

that's odd, the new update took care of all my crashing issues, have not had a single problem of any kind since.
just for a little troubleshooting, are you using custom announcement screens?
also, the announcement screens you normally use (just whatever default one you are suing) is it a picture, and is so, what format and size?

Same here, I have not had a problem since the update.

[Dana48457]

Did have one crash and have sent email with log where it was captured. I am still having problems with the rotation changing. If I have someone who is up to sing and they are not available at the time and I disable them and move them down in rotations it seems to mess up the entire rotation where I have to disable everyone and enable them one at a time to get the rotation back to where it should be. Only working a couple weekends a month now so don't see these faults as often as I was before Email was from Carbon_Cowboy@yahoo.com

[Dana48457]

MY bad I sent the email to info@powerkaraoke.com instead of to Support. Hope your got it ok.

[Piotr]

Dana, I would appreciate a screenshot of rotation before and after the change, because I am not sure how to reproduce this bug.

[Dana48457]

I have no Idea how to do a screen shot other than with a camera.

[Dana48457]

Did you get the email with crash that I sent to support?

[Dana48457]

Ok have the screen shot figured out So next Friday when I work again I will get you a number of screen shots so you can see what is happening.