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I am unable to complete authorization for purchase

Posted: Sat May 09, 2015 12:59 pm
by TimTx1
Hello,

I currently own Power CD+G Player Pro that I got through TrialPay. I have tried four times to purchase "Power CD+G Burner 2 for current users" for $29 from your website but all four times it has failed with an error stating: "Authorization not completed! Something went wrong during the authorization process."

Could you please tell me what I need to do to get this to go through?

Thanks.

Posted: Sat May 09, 2015 11:11 pm
by adam
Please contact support@powerkaraoke.com directly.