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Did you receive my KP Log?
Posted: Sat Mar 12, 2016 9:12 pm
by hornet59
Hey Support
Did you receive my email that I sent the other day? It included my KP Log that has my problem.
Posted: Sat Mar 12, 2016 11:30 pm
by adam
Yes, the log file was received.
Posted: Sun Mar 13, 2016 2:48 pm
by hornet59
Thank you Adam
Posted: Thu Mar 17, 2016 1:59 pm
by hornet59
Is there any progress in finding a solution to my problem? I also found out when my external hard drive is connected to my laptop prior to starting KP the files do not disappear. But if I start KP then connect my external hard drive the folder and files I mentioned in my email disappears. Not sure if this info will help or not, but can you let me know if you're getting close to solving this problem?