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SOngs not found in database after upgrade to version 2.0.52

Posted: Tue Sep 06, 2016 2:21 pm
by Phil
Last week before a show I upgraded to ver 2.0.52. Prior to the upgrade everything was working fine. After the upgrade the software says it cannot find the songs. The songs show up for me to select. The title screen for the song shows but the song wont play. One show was ruined. Please help before I have to cancel another show

Posted: Tue Sep 06, 2016 4:23 pm
by Dana48457
I have had this happen but it is was the hard drive changed letters instead of :f it was:e all I had to do was change the drive letter back to what it was and everything was fine.

Posted: Tue Sep 06, 2016 5:35 pm
by Phil C
Thanks, where do I do that?

Posted: Tue Sep 06, 2016 11:33 pm
by hornet59
I'm assuming you are using Windows 10 as your OS. Right click the "This PC" icon on your desktop and select "manage." Under Computer Management (Local) expand the "Storage" header by clicking on the ">" then select "Disk Management." You will now be able to see all of your harddrives and their associated drive letter. Right click on the drive that contains your karaoke music and select "Change Drive Letter and Paths." On the popup, click on the "Change" button. On the right of "Assign the following drive letter" click on the down arrow and select the drive letter that you used when importing your karaoke songs. That's it, now SKP will be able to find your songs.

Cant find songs, not seeing entire directory, not responding

Posted: Tue Sep 06, 2016 11:38 pm
by Phil C
I have used this software for a long time and have been through many upgrades. I have sworn by this software to many people. HOWEVER, This upgrade, 2.0.52 has been the most troubling. Befor this update, everything was fine. IT HAS NOT WORKED SMOOTHLY, since I moved to this new version. Cant find songs, not seeing entire directory, not responding, crashing. All of these issues are show killers.

I NEED A SOLUTION asap.

Posted: Wed Sep 07, 2016 12:35 am
by pHIL c
Thank you for your help. The drive with my music was correct. I did reassign the drive to the same letter by deleting the old letter and adding it again. Still having problems locating songs and software freezing or not responding. I don't get it

Posted: Wed Sep 07, 2016 2:23 am
by Paradigm Karaoke
something may have gone a little haywire with the update.
i would suggest trying the regstry script, it will reset everything to factory default.
first, copy your siglos db file to the desktop (it is in Documents > My Karaoke)
take quick pictures of your current settings to make it quick after the reset
then run this script

http://www.powerkaraoke.com/download/si ... efault.reg

move the siglos db file from the desktop to the Documents > My Karaoke folder and reset your settings.

i have had an update go goofy like that and this script has been the repair.

Posted: Wed Sep 07, 2016 1:02 pm
by Phil C
I deleted the database in SPK then we added the songs. Everything seems to be working again. I will keep playing with it to ensure its working properly.

Thanks for the help.

Posted: Wed Sep 07, 2016 6:20 pm
by hornet59
Phil, just remember that when SKP goes a little wacko, running the script that Paradigm suggested more times than not will clear the problem. The only thing is that the script will reset SKP to default so you will have to go back into your settings and set it up the way you had it. Hope things run smoothly for you.

Posted: Thu Sep 08, 2016 10:12 am
by Phil C
Thanks everyone for your help.

Hornet, should I run the script now anyway or wait untok something goes haywire?

Thanks

Posted: Thu Sep 08, 2016 4:21 pm
by hornet59
Phil C wrote:Thanks everyone for your help.

Hornet, should I run the script now anyway or wait untok something goes haywire?

Thanks
Phil, that is totally up to you. Maybe it would be a good idea to run the script and start out fresh. Don't forget to write down your setting preferences or take screen shots. I'm glad things are working out for you because SKP is an awesome program and it keeps getting better!

Posted: Tue Sep 13, 2016 8:42 am
by Phil
I ran the script and found out that the update I was working with was not complete. The interface was totally different after I ran the script. So yes, the update did go haywire. Even though the problems I experienced seemed to be resolved, there may have been other issues under the surface that were waiting to emerge. Everything is working smoothly now AND I am learning the features that I did not know existed.

Thanks for the help. :D

Posted: Tue Sep 13, 2016 12:28 pm
by hornet59
Glad to hear things are working out now. The resetting script does wonders when you need it. I would suggest you keep it somewhere, you never know when it'll come in handy!

Posted: Wed Sep 14, 2016 11:38 pm
by lrddread
Paradigm Karaoke wrote:something may have gone a little haywire with the update.
i would suggest trying the regstry script, it will reset everything to factory default.
first, copy your siglos db file to the desktop (it is in Documents > My Karaoke)
take quick pictures of your current settings to make it quick after the reset
then run this script

http://www.powerkaraoke.com/download/si ... efault.reg

move the siglos db file from the desktop to the Documents > My Karaoke folder and reset your settings.

i have had an update go goofy like that and this script has been the repair.
is there supposed to only be this one line in the reg file?
[-HKEY_CURRENT_USER\Software\Doblon\Siglos Karaoke Professional]
???? Thanks in advance
Problem i am having is the database keeps messing up with newest ver of siglos pro. ie next time i go to do a show there are no files in it for some reason or singers are missing or some songs are missing etc. Do you think this will fix that to or is there something else that might be wrong?

Posted: Thu Sep 15, 2016 6:37 am
by Paradigm Karaoke
that is odd...
try this one time, import the songs, then look in settings > kj cont.
in the middle will be "database file location"
go to that location and copy it to the desktop
change the location in Siglos to the desktop copy
close and reopen Siglos. is the database fully populated?