Get Help & Advice on Installing & Using Karaoke Software by Power Karaoke

Hello,

I'm trying the demo version of Karaoke Video Creator (2.4.13). Every time I press the "Create Video File" button, select the settings and hit "OK" in the dialogue box, the program immediately crashes with the following two errors:

Problem signature:
Problem Event Name: APPCRASH
Application Name: KaraokeVideoCreator.exe
Application Version: 2.4.13.0
Application Timestamp: 56730032
Fault Module Name: PawLib.dll
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 5672ff1a
Exception Code: c0000005
Exception Offset: 0001b5b8
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789



and


Problem signature:
Problem Event Name: APPCRASH
Application Name: KaraokeVideoCreator.exe
Application Version: 2.4.13.0
Application Timestamp: 56730032
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0150010
Exception Offset: 0008477b
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 52ef
Additional Information 2: 52efabdc861575f6686971a5a620bf97
Additional Information 3: ebc4
Additional Information 4: ebc483b81190af76bdcf935d7e430e91



I also had a random crash with the following information:

Problem signature:
Problem Event Name: BEX
Application Name: KaraokeVideoCreator.exe
Application Version: 2.4.13.0
Application Timestamp: 56730032
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.4940
Fault Module Timestamp: 4ca2b271
Exception Offset: 00008aa0
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 877f
Additional Information 2: 877fb65e794627960c2f8559ed9b1a89
Additional Information 3: 7630
Additional Information 4: 763055f2a8c2fc04fe0bb7fe88091014

What output format do you have set? What is your operating system? Please try to change a soundtrack file, and let me know if it helps.

My system is Windows 7 Home Premium SP1

I've been trying to do mp4 for the output format, but retried it with a different mp3 file and all the other output formats (API, MPEG, FLV), and see the same program crash with two error messages each time (it seems it usually lists PawLib.dll and ntdll.dll as the fault modules, although I didn't verify that every single time). I just loaded a .wav file and set the output to FLV, and got these two error messages (& noticed the first one is a little different this time):

Problem signature:
Problem Event Name: APPCRASH
Application Name: KaraokeVideoCreator.exe
Application Version: 2.4.13.0
Application Timestamp: 56730032
Fault Module Name: KaraokeVideoCreator.exe
Fault Module Version: 2.4.13.0
Fault Module Timestamp: 56730032
Exception Code: c0000005
Exception Offset: 000dd0f4
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


roblem signature:
Problem Event Name: APPCRASH
Application Name: KaraokeVideoCreator.exe
Application Version: 2.4.13.0
Application Timestamp: 56730032
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0150010
Exception Offset: 0008477b
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 52ef
Additional Information 2: 52efabdc861575f6686971a5a620bf97
Additional Information 3: ebc4
Additional Information 4: ebc483b81190af76bdcf935d7e430e91

Please download and install the following codec:

http://www.powerkaraoke.com/src/download-codec.php

Hey Adam,

I ran the exe file and restarted my computer. It seems this may have complicated things.

1) Audio tracks- When I load an mp3 file, I can see the visual image of the sound in the left pane (as usual), but when I press the "play" button, it cannot play the song (the button "presses in" but nothing happens). Alternately, if I load a wav file, nothing can be seen in the left pane, and the "play" button remains greyed out. (However, if I choose to try loading another soundtrack, the program does indicate that a soundtrack is already loaded).

2) Lyrics and syncing- If I type in lyrics after loading an mp3 or (phantom) wav track, none of the "synchronize" buttons enable (become colored), and cannot be clicked.

3) Creating a video file- The same problem remains present. When I click the "create video file" button, select settings, and press OK, the program immediately crashes with the following two errors:

Problem signature:
Problem Event Name: APPCRASH
Application Name: KaraokeVideoCreator.exe
Application Version: 2.4.13.0
Application Timestamp: 56730032
Fault Module Name: PawLib.dll
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 5672ff1a
Exception Code: c0000005
Exception Offset: 0001b5b8
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789



Problem signature:
Problem Event Name: APPCRASH
Application Name: KaraokeVideoCreator.exe
Application Version: 2.4.13.0
Application Timestamp: 56730032
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0150010
Exception Offset: 0008477b
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 52ef
Additional Information 2: 52efabdc861575f6686971a5a620bf97
Additional Information 3: ebc4
Additional Information 4: ebc483b81190af76bdcf935d7e430e91

Please download and run the following file:

http://www.powerkaraoke.com/download/kvc_default.reg

It will revert the program to default settings.

not resolved version 2.4.11

plis help me

2.4.11 is an old release of the program. I recommend to renew the program license, and install its latest release. Please visit "Renewals" section on Buy Now webpage to do so.