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new computer

Posted: Sat Nov 19, 2016 9:10 pm
by lambdelambda1@yahoo.com
I just purchased a new computer do I have to purchase new software or can I download previously purchased product ie karaoke professional & creator

Posted: Sun Nov 20, 2016 1:21 am
by adam
I recommend to renew the license, and install the latest release of the program.

new computer

Posted: Mon Nov 21, 2016 8:32 pm
by lambdelambda1@yahoo.com
when I renew the license will I receive a code to down load the complete install?

Posted: Tue Nov 22, 2016 1:18 am
by adam
Yes. You will receive a new unlock code to unlock the latest release of the program.

new computer

Posted: Thu Nov 24, 2016 8:13 pm
by lambdelambda1@yahoo.com
Tried to purchase as a renewal and got the following error


"Authorization not completed
something went wrong during the authorization process"

Can you help?

Posted: Fri Nov 25, 2016 1:40 am
by adam
Please retry, and should the problems persist, please contact support@powerkaraoke.com directly.