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No Unlock code

Posted: Sun Jan 15, 2017 11:13 am
by skottye
Hi, I have purchased your software and its been over 48 hours and I have not received the unlock code. I have checked my spam filter and added Powerkaraoke to my safe list. What do I do next?

Posted: Mon Jan 16, 2017 12:50 am
by adam
Please contact support@powerkaraoke.com directly.

Still No Unlock Code

Posted: Wed Jan 18, 2017 4:37 pm
by skottye
Hi Adam,

I've emailed support and I still haven't heard anything. What next?

Posted: Thu Jan 19, 2017 12:16 am
by adam
Can you specify the order number?

Unlock Code?

Posted: Thu Jan 19, 2017 11:51 am
by skottye
Hi Adam,

Yes, my order number is 191725. Thanks!

Posted: Thu Jan 19, 2017 11:56 pm
by adam
I have sent the unlock code again. If you do not receive it, please contact support@powerkaraoke.com directly.

Still No Unlock Code

Posted: Mon Jan 23, 2017 5:28 pm
by skottye
Thanks Adam, but I still didn't get an email with the code. I have sent another email to support per your direction. How else can you send the code? I obviously am not destined to get it by email.

Posted: Tue Jan 24, 2017 5:05 am
by Piotr
I have resent you the code, also used my personal email. Please post back if you still did not get it.

Got it!

Posted: Tue Jan 24, 2017 7:46 am
by skottye
Hi Piotr,

Thank you! Your personal email worked!