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Please process order and send unlock code

Posted: Mon Apr 10, 2017 10:01 am
by Ron Hammond
Order # 1942250 for Power CDG to Video Converter 2. I currently use Siglos Karaoke Professional and Power CDG Burner. Paypal is pending for action on your part. Ordered Saturday, this is Monday.

Posted: Tue Apr 11, 2017 1:01 am
by adam
The unlock code has been e-mailed, and then sent again. Please check your spam folder.

Unlock code emails not being received.

Posted: Thu Apr 13, 2017 2:43 am
by Ron Hammond
I have been checking inbox and spam boxes, no trace on my end of receiving the unlock code. Have sent you two emails in total now, received? If we are not going to be able to email, what other method do you recommend?

Posted: Thu Apr 13, 2017 2:50 am
by Ron Hammond
And correct order number is 194250

Posted: Thu Apr 13, 2017 8:58 am
by adam
The unlock code has been sent again.

Posted: Thu Apr 13, 2017 11:40 am
by Ron Hammond
Still not getting the emails. Not in Inbox and not in Spam. I sent a Facebook message, since we are having troubles with our emails connecting would you send via Facebook Messenger?

Love your software and never had this issue with you folks at all. You folks are also the only ones I'm not getting emails from.

Looking to get two more of your programs soon but this is getting frustrating!

If I've done something wrong or doing something wrong I don't know what it is. Please help beyond, "email sent again". I can provide another email (Yahoo) but don't wish to do so in a public forum like this.

Posted: Thu Apr 13, 2017 2:40 pm
by Ron Hammond
Thank you Adam. Code received.