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can't burn

Posted: Mon Feb 10, 2020 4:41 pm
by blonde
Ive checked to see if anyone else has asked this question but couldn't find one, I am sure someone probably did but I am just not seeing, sorry in advance for such a newbie question.

I used to use power karaoke creator and just yesterday bought power karaoke creator pro...
\I am having such a hard time, my files are mp3s and bin , they are in the same folder. they just will not burn I am pretty sure I am doing something really small but stupid can someone help, please

Thank you in advance

Re: can't burn

Posted: Tue Feb 11, 2020 12:26 am
by adam
Please describe the problem with more details.

Re: can't burn

Posted: Tue Feb 11, 2020 11:47 am
by Guest
I think I have it narrowed to : my songs are saving as PK2 but even though I press create CD+G in the wizard, the CD+G are showing up, they only show as PK2

I have tried everything, I think I am probably doing something really silly but I can't figure out, and help will be greatly apprciated

Re: can't burn

Posted: Tue Feb 11, 2020 1:09 pm
by Guest
How do I get my PK2 files into CDG files? and i have already been clicking on create CD+G

Please anyone??

Re: can't burn

Posted: Wed Feb 12, 2020 12:32 am
by adam
Please use Create -> Create CD+G File command to create a CDG file.

Re: can't burn

Posted: Thu Feb 13, 2020 1:11 pm
by Guest
I do click create CD+G
I've gotten it so I am creating CDG's but they won't burn on the burner even power karaoke burner....

Re: can't burn

Posted: Thu Feb 13, 2020 1:15 pm
by Guest
I have been emailing support but it takes forever to get a reply and I seem to be getting the same response telling me to do the same thing, Is it possible to get a refund, does anyone know? Because $83 is a bit much for something that doesn't work... Sorry for the rant

Re: can't burn

Posted: Thu Feb 13, 2020 1:26 pm
by adam
What exactly do you mean by "forever"? Did you describe your actions, and did you provide a detailed description of the problem you were experiencing? Regarding a refund, please contact [email protected] directly.