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Remote Queue no songs showing
Posted: Sat Nov 14, 2020 4:06 pm
by Skottye
Hi - I am trying to use the remote queue feature for the first time. I have registered with Connect Karaoke and enable the server in Siglos. When I try to Connect Karaoke on my iphone and enter the show name it takes me to the browse page but there are no songs showing up. What am I doing wrong?
Re: Remote Queue no songs showing
Posted: Mon Nov 16, 2020 3:39 pm
by Piotr
Please test if you are able to access your database via local server using local address.
Re: Remote Queue no songs showing
Posted: Tue Dec 01, 2020 7:20 pm
by Skottye
Sorry, I'm not very IT savvy. How do I test the local server?
Re: Remote Queue no songs showing
Posted: Wed Dec 02, 2020 12:29 am
by adam
Please enable local network server on Local Network tab in Settings for Remote Queue, and open the local address specified there in your Internet browser.
Re: Remote Queue no songs showing
Posted: Wed Dec 02, 2020 3:28 am
by DannyGsKaraoke
Making sure that you are on the same network of course.
Re: Remote Queue no songs showing
Posted: Fri Jan 22, 2021 6:04 pm
by Skottye
Okay, I did that but I get an error:
This site can't be reached
ERR_CONNECTION_REFUSED
Re: Remote Queue no songs showing
Posted: Sat Jan 23, 2021 10:05 am
by adam
Please check if it is not a firewall that is blocking the connection.
Re: Remote Queue no songs showing
Posted: Fri Mar 19, 2021 2:41 pm
by djgaryc
I am having this problem too. I cannot see that any firewall is blocking the software.
Re: Remote Queue no songs showing
Posted: Fri Mar 19, 2021 4:23 pm
by Piotr
djgaryc wrote: ↑Fri Mar 19, 2021 2:41 pm
I am having this problem too. I cannot see that any firewall is blocking the software.
Please try if internet server works -- if you use connectkaraoke.com, firewall is bypassed.
Also are you able to access the start page, but not the search?
Re: Remote Queue no songs showing
Posted: Sun Mar 21, 2021 3:34 pm
by cdakaraoke
I am having the same issue today, I am at a show so can't do a whole lot to troubleshoot. It was working friday. I did the latest windows and skp updates sat because I don't have a show. The settings in remote says everything is fine. 4 different phones say something different.
Re: Remote Queue no songs showing
Posted: Sun Mar 21, 2021 4:26 pm
by cdakaraoke
I turned off my firewall and still the same thing. Also tried going direct using ip address like we used to have to before connectkaraoke buffer. No dice.
Re: Remote Queue no songs showing
Posted: Sun Mar 21, 2021 9:43 pm
by cdakaraoke
hey, skp version 2.3.4.3 works, version 2.3.5.2 does not...fyi
Re: Remote Queue no songs showing
Posted: Mon Mar 22, 2021 3:15 am
by Piotr
cdakaraoke wrote: ↑Sun Mar 21, 2021 9:43 pm
hey, skp version 2.3.4.3 works, version 2.3.5.2 does not...fyi
I am sorry for that. Is there a chance you can send me a log file?
Also are you unable to connect at all, or no song are displayed?
Re: Remote Queue no songs showing
Posted: Mon Mar 22, 2021 4:50 am
by cdakaraoke
It connects, just no songs listed and you can't log in. I ended up doing the older version and it works fine. Later today I will set it up with the newest and get the log file for you.
jerry
Re: Remote Queue no songs showing
Posted: Mon Mar 22, 2021 6:52 am
by Piotr
And singer queue also is not displayed?