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Power CD+G Burner does not see CD drives

Posted: Sun Jan 31, 2021 7:19 pm
by DWAIN
Today I updated Power CD+G Burner to version 2.0.19 and now The burner does not see any CD Drives. I have been using one external drive for years with this program. New laptop Windows 10, using this drive with program for about 2 years. I have not had any problems until I updated to the new version. Previous version 2..17.

Please help

Re: Power CD+G Burner does not see CD drives

Posted: Sun Jan 31, 2021 11:05 pm
by adam
Please click "Tools -> Reset to default values" command in Settings dialog box, and then give it a try.

Re: Power CD+G Burner does not see CD drives

Posted: Mon Feb 01, 2021 1:49 pm
by DWAIN
I have reset every combinations that is possible and still does not se my drives.
Program scans for about 2 sec and then nothing
But I did reset to defaults and still nothing.

Re: Power CD+G Burner does not see CD drives

Posted: Mon Feb 01, 2021 11:05 pm
by adam
Please run the program, and press CTRL+L. The folder with the log file cdgblog.txt will be displayed. Please attach the file to a e-mail message, and send it to support@powerkaraoke.com.

Re: Power CD+G Burner does not see CD drives

Posted: Wed Jun 14, 2023 4:28 am
by trebor1233
mine has the same problem ????

Re: Power CD+G Burner does not see CD drives

Posted: Wed Jun 14, 2023 10:37 am
by adam
Please send the log file to support@powerkaraoke.com.