SKP announcement screen font cause crash

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Paradigm Karaoke
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SKP announcement screen font cause crash

Post by Paradigm Karaoke »

ver 2.3.7.1, using certain fonts on a custom announcement screen will cause SKP to crash and I can not figure out why.
i was pulling my hair out tonight with a new singer screen and it kept crashing by just selecting the font while designing it.
changes to a different font and all was well. had 2 new singer screens with this issue tonight, all the older ones work as usual, only the new ones with the fonts I wanted. ever seen this before Piotr?
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Piotr
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Re: SKP announcement screen font cause crash

Post by Piotr »

I will give it a try, but I you were able to reproduce it and provide me with steps to the crash I would fix it for sure.
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Paradigm Karaoke
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Re: SKP announcement screen font cause crash

Post by Paradigm Karaoke »

just emailed you good sir.
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Piotr
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Re: SKP announcement screen font cause crash

Post by Piotr »

Got it, thanks. The bug has been reproduced, we will fix it.
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Paradigm Karaoke
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Re: SKP announcement screen font cause crash

Post by Paradigm Karaoke »

Piotr wrote: Wed Dec 29, 2021 10:02 am Got it, thanks. The bug has been reproduced, we will fix it.
this right here......
if it wasn't the best program on the market to begin with, this kind of customer service would keep me using it.
thank you Piotr
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Piotr
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Re: SKP announcement screen font cause crash

Post by Piotr »

Please try this one:

https://www.powerkaraoke.com/download/2 ... -setup.exe

It works fine on our test machine now.
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Paradigm Karaoke
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Location: Phoenix AZ
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Re: SKP announcement screen font cause crash

Post by Paradigm Karaoke »

worked perfectly tonight, thank you
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