Get Help & Advice on Installing & Using Karaoke Software by Power Karaoke

Hey all,

I'm not sure if this is happening to others, but when I installed this update I had to reenter my unlock code. The extended (singer's) screen also required me to move the background and stretch the corners to fill the monitor. This happened a couple of versions ago and it looks like it is back. I couldn't use the full screen button. I switched back to version 2.3.7.6 and the full screen problem went away. This occurred on my backup laptop so I'll be trying it out on my show laptop. Keeping my fingers crossed that this is an isolated case. I'll let you know what happens.

Update

I installed version 10 on my show laptop and it didn't make me enter my unlock code. However, I connected my laptop to my 65" TV and I couldn't get the singer's screen to go full screen on the TV. I tried stretching it and it would only stretch so far and not fill the entire screen. I also tried using the full screen button, but no go, nothing happened. I switched back to version 6 and everything was back to normal. One more thing Piotr, I tried your version 7 that you told one of the user to try and I encountered the same problem. I had to reenter my unlock code and encountered the same problem with the singer's screen display. I hope this is an easy fix, so for now I'll stick with version 6 on my show laptop.

Please try this one:

https://www.powerkaraoke.com/download/2 ... -setup.exe

We changed the compiler to a newer version and it messed couple of things, one being multi-monitor support. It should be fixed (it works fine on our test machines).

Piotr,

Version 11 works great. Both my show and backup laptops are working as advertised. I had to stretch the background for the singer's screen when I used my 65" TV. Once I set the singer's screen by using the custom setting I was able to use the full screen button to set up SKP. One of my laptop's display needed to be customized for the second screen. Right clicked desktop and selected display settings. Needed to change the size of text, apps, and other items to 100%. I also needed to change the display resolution to 3840 x 2160. After setting all of these changes and once I set the display to custom whenever I launched SKP all I needed to do was click on the full screen button and the display on the TV was perfect. Thanks for fixing this problem so quickly! I think version 11 is ready to go public!

Thank you for reporting back. And sorry for the problem in the first place.