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SKP 2.3.7.12

Posted: Sun Mar 13, 2022 6:18 am
by darkdoguk
I've just updated to this version but when accessing settings a prompt appears: "Please enter a number"
Clicking OK sends you to settings but I'm sure it will become annoying over time.

Re: SKP 2.3.7.12

Posted: Sun Mar 13, 2022 12:40 pm
by hornet59
Hmmmm funny, I don't get that prompt. My SKP is all set to go when I access the settings.

Re: SKP 2.3.7.12

Posted: Sun Mar 13, 2022 1:06 pm
by Piotr
darkdoguk wrote: Sun Mar 13, 2022 6:18 am I've just updated to this version but when accessing settings a prompt appears: "Please enter a number"
Clicking OK sends you to settings but I'm sure it will become annoying over time.
Can you please email me your log file? To create it:

1. Run the program
2. Click in the program main window
3. Press Ctrl+Shift+L
4. Message "Log enabled" should appear
5. Restart the program
6. Follow the actions leading to the problem
7. Exit the program
8. Go to Documents -- you will find "sigloslog.txt" file there. Please email it to info@powerkaraoke.com

Thanks!

Re: SKP 2.3.7.12

Posted: Mon Mar 14, 2022 6:07 am
by darkdoguk
Thanks for the replies.
Weirdly, the problem seems to have disappeared overnight???!

I've got a gig this afternoon so we'll see how things go.
Thanks again.

Re: SKP 2.3.7.12

Posted: Mon Mar 14, 2022 9:14 am
by darkdoguk
Oh no.
Problem reappeared setting up for gig.
Can't change my venue display screen or disable it.
It's showing the name of previous venue.

Log details emailed to support.

Re: SKP 2.3.7.12

Posted: Mon Mar 14, 2022 9:53 am
by Piotr
Got the file, but cannot reproduce the problem. Can you please send me a screenshot?

Re: SKP 2.3.7.12

Posted: Tue Mar 15, 2022 5:16 am
by darkdoguk
Rolled back to previous version of SKP to get through the gig